Black Duck Software Inc. helps organizations build secure high-quality software minimizing risks while maximizing speed and productivity. Black Duck a recognized pioneer in application security provides SAST SCA and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code open source components and application behavior. With a combination of industry-leading tools services and expertise only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
We are seeking a detail-oriented and analyticalBusiness Analyst with expertise in data analysis PSA tools and Salesforce (SFDC).The ideal candidate will bridge business needs and technical solutions leveraging data-driven insights to optimize processes and support strategic decision-making.
Key Responsibilities
Build and maintain dashboards for security metrics vulnerability trends and operational KPIs.
Use SQL and scripting (Python preferred) for data extraction transformation and analysis.
Configure and customize secure workflows access controls and compliance reporting.
Analyze PSA & CRM data to identify patterns impacting profitability and operational efficiency.
Provide day-to-day operational support for services business systems and processes
Troubleshoot and resolve issues related to data integrity reporting and system functionality.
Ensure adherence to operational workflows.
Process Improvement: Identify gaps in security and operational processes propose solutions and assist in implementation.
Testing & Validation: Support UAT and ensure deliverables meet both business and security requirements.
Maintain clear documentation for requirements processes and compliance standards.
Qualifications & Experience
Hands-on experience with professional services automation management platforms (Certinia Teamwork).
Hands-on experience with Salesforce (SFDC) configuration and reporting.
Proficiency in data analysis and automation: SQL Python Excel BI tools API Development DAX data modeling visualization best practices).
Experience implementing cross-functional cost governance processes and KPIs.
3 years as a Business Analyst or similar role in software or cybersecurity environments.
Excellent verbal and written communication skills for stakeholder engagement
Strong problem-solving and critical thinking abilities.
Ability to manage multiple priorities in a fast-paced security-focused environment.
Collaborative mindset with attention to detail
Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race color national origin religion sex gender identity or expression age disability sexual orientation veteran or military service status or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.
Required Experience:
IC
Black Duck Software Inc. helps organizations build secure high-quality software minimizing risks while maximizing speed and productivity. Black Duck a recognized pioneer in application security provides SAST SCA and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects...
Black Duck Software Inc. helps organizations build secure high-quality software minimizing risks while maximizing speed and productivity. Black Duck a recognized pioneer in application security provides SAST SCA and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code open source components and application behavior. With a combination of industry-leading tools services and expertise only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
We are seeking a detail-oriented and analyticalBusiness Analyst with expertise in data analysis PSA tools and Salesforce (SFDC).The ideal candidate will bridge business needs and technical solutions leveraging data-driven insights to optimize processes and support strategic decision-making.
Key Responsibilities
Build and maintain dashboards for security metrics vulnerability trends and operational KPIs.
Use SQL and scripting (Python preferred) for data extraction transformation and analysis.
Configure and customize secure workflows access controls and compliance reporting.
Analyze PSA & CRM data to identify patterns impacting profitability and operational efficiency.
Provide day-to-day operational support for services business systems and processes
Troubleshoot and resolve issues related to data integrity reporting and system functionality.
Ensure adherence to operational workflows.
Process Improvement: Identify gaps in security and operational processes propose solutions and assist in implementation.
Testing & Validation: Support UAT and ensure deliverables meet both business and security requirements.
Maintain clear documentation for requirements processes and compliance standards.
Qualifications & Experience
Hands-on experience with professional services automation management platforms (Certinia Teamwork).
Hands-on experience with Salesforce (SFDC) configuration and reporting.
Proficiency in data analysis and automation: SQL Python Excel BI tools API Development DAX data modeling visualization best practices).
Experience implementing cross-functional cost governance processes and KPIs.
3 years as a Business Analyst or similar role in software or cybersecurity environments.
Excellent verbal and written communication skills for stakeholder engagement
Strong problem-solving and critical thinking abilities.
Ability to manage multiple priorities in a fast-paced security-focused environment.
Collaborative mindset with attention to detail
Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race color national origin religion sex gender identity or expression age disability sexual orientation veteran or military service status or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.
Build high-quality, secure software with application security testing tools and services from Black Duck. We are a Gartner Magic Quadrant Leader in AppSec.