Would you like to join the leading international intergovernmental organization
We are seeking a contractor to provide support services for the Legal Advisors Worktop Functional Area System (LAWFAS). SHAPE is the strategic headquarters for Allied Command Operations (ACO). LAWFAS is a critical web-based platform (Microsoft SharePoint) that serves as a central repository for legal knowledge facilitates collaboration and connects legal professionals across the NATO community to enhance interoperability and operational readiness.
Responsibilities:
The Contractor shall provide the following services / deliverables with priorities set by the COTR :
Resource A - LAWFAS paralegal & administrative support services:
Consolidate upload review and publish documents to LAWFAS. Complete metadata and curate information in line with records management policies.
Provide document search legal research support and help desk assistance to LAWFAS users.
Develop templates business rules workflows and reference data. Create and maintain training materials and knowledge resources for new users.
Capture user requirements produce use cases for functional enhancements and prepare test scenarios for new developments.
Develop collaboration workflows and workspaces for NATO entities. Archive key documents (letters agreements) and manage data standards.
Resource B - LAWFAS technical & administrator services:
Administer the LAWFAS platform (create accounts reset passwords) and manage the technical publishing workflow.
Update and explore solutions for securing and assuring the integrity of data within LAWFAS.
Analyze and continually improve the usability of the platform. Develop technical solutions in collaboration with NCIA staff.
Manage the archiving process in accordance with the NATO Information Management Policy (NIMP).
Provide Subject Matter Expert (SME) technical support help desk assistance and user training.
Support LAWFAS-related meetings and conferences. Coordinate with other departments (e.g. Reprographics) as required.
Essential Qualifications & Experience:
Minimum of 1 year of experience in the last 3 years supporting a document repository or collaborative tool (e.g. SharePoint).
Proven experience in investigating and resolving technical problems documenting solutions and implementing process improvements.
Demonstrated ability to work independently with minimal supervision.
A strong understanding of records management knowledge management and information lifecycle principles.
Fluency in English (oral and written) at a minimum of STANAG 6001 Level 3 / B2.
Desirable Personal Attributes
The ability to work effectively in a multi-national multi-cultural environment.
Excellent communication and interpersonal skills.
The ability to liaise effectively with senior military and civilian management.
If youve read the description and feel this role is a great match wed love to hear from you! Click Apply for this job to be directed to a brief questionnaire. It should only take a few moments to complete and well be in touch promptly if your experience aligns with our needs.
Would you like to join the leading international intergovernmental organizationWe are seeking a contractor to provide support services for the Legal Advisors Worktop Functional Area System (LAWFAS). SHAPE is the strategic headquarters for Allied Command Operations (ACO). LAWFAS is a critical web-bas...
Would you like to join the leading international intergovernmental organization
We are seeking a contractor to provide support services for the Legal Advisors Worktop Functional Area System (LAWFAS). SHAPE is the strategic headquarters for Allied Command Operations (ACO). LAWFAS is a critical web-based platform (Microsoft SharePoint) that serves as a central repository for legal knowledge facilitates collaboration and connects legal professionals across the NATO community to enhance interoperability and operational readiness.
Responsibilities:
The Contractor shall provide the following services / deliverables with priorities set by the COTR :
Resource A - LAWFAS paralegal & administrative support services:
Consolidate upload review and publish documents to LAWFAS. Complete metadata and curate information in line with records management policies.
Provide document search legal research support and help desk assistance to LAWFAS users.
Develop templates business rules workflows and reference data. Create and maintain training materials and knowledge resources for new users.
Capture user requirements produce use cases for functional enhancements and prepare test scenarios for new developments.
Develop collaboration workflows and workspaces for NATO entities. Archive key documents (letters agreements) and manage data standards.
Resource B - LAWFAS technical & administrator services:
Administer the LAWFAS platform (create accounts reset passwords) and manage the technical publishing workflow.
Update and explore solutions for securing and assuring the integrity of data within LAWFAS.
Analyze and continually improve the usability of the platform. Develop technical solutions in collaboration with NCIA staff.
Manage the archiving process in accordance with the NATO Information Management Policy (NIMP).
Provide Subject Matter Expert (SME) technical support help desk assistance and user training.
Support LAWFAS-related meetings and conferences. Coordinate with other departments (e.g. Reprographics) as required.
Essential Qualifications & Experience:
Minimum of 1 year of experience in the last 3 years supporting a document repository or collaborative tool (e.g. SharePoint).
Proven experience in investigating and resolving technical problems documenting solutions and implementing process improvements.
Demonstrated ability to work independently with minimal supervision.
A strong understanding of records management knowledge management and information lifecycle principles.
Fluency in English (oral and written) at a minimum of STANAG 6001 Level 3 / B2.
Desirable Personal Attributes
The ability to work effectively in a multi-national multi-cultural environment.
Excellent communication and interpersonal skills.
The ability to liaise effectively with senior military and civilian management.
If youve read the description and feel this role is a great match wed love to hear from you! Click Apply for this job to be directed to a brief questionnaire. It should only take a few moments to complete and well be in touch promptly if your experience aligns with our needs.
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