Locker Operations Specialist

About Instabee

Budbee part of the Instabee Group has been operating in the Benelux since 2019 and has quickly grown into one of the regions leading parcel delivery companies. We focus on making online shopping deliveries smoother more flexible and more convenient for both consumers and 2022 Budbee merged with Instabox to form Instabee Group a European e-commerce logistics company delivering millions of parcels every month. Together we work with thousands of online retailers to create a faster smarter and more customer-friendly way to handle deliveries across the Netherlands and Belgium Budbee runs a rapidly expanding network of smart parcel lockers providing a convenient and sustainable way for consumers to receive and return their online orders.

We proudly partner with major retailers such as Albert Heijn and H&M to make parcel pickup simple and accessible across the region.

About the Role

You will be part of the Locker Network team responsible for the expansion and management of our extensive locker network in the Netherlands and Belgium. Our teams primary goal is to ensure that our network functions optimally and is as accessible as possible for everyone in the region.

As our Locker Operations Specialist you are the operational engine of the team. We are looking for a fresh driven professional who is ready to leave the beaten path behind and help define our journey.

In this role you dont just manage the day-to-day operations and lead our installation team; you work closely with them on a daily basis coordinating installations solving operational issues and improving processes as the network scales.

You will have the freedom to forge your own path in a rapidly professionalizing environment.

While your primary base is our modern office in Amsterdam you are also expected to occasionally visit and work from our Distribution Center in Vianen to stay closely connected to the physical operations.

Key Responsibilities

• Own the daily operational planning and management for our entire Benelux locker network. You enjoy managing guiding and scheduling our team of two locker installers.

• Advise the Sales team on optimal locker sizes for new locations based on current inventory. Coordinate the successful installation of new lockers by organizing materials and schedules.

• Monitor internal systems to identify broken lockers and schedule fast efficient repairs.

• Collaborate with Operations Routing and Customer Service to solve parcel issues and update delivery routes.

• Design and implement future-proof operational processes to help build a scalable and sustainable organization.

About You

• You hold a Bachelors degree (HBO) and have 2 years of working experience.

• You are eager to leave the beaten path behind and prefer an environment where you can forge your own. You have a builders mentality and love designing scalable processes from scratch rather than following rigid corporate rules.

• You are highly analytical and easily interpret data to spot recurring network issues.

• You are a proactive problem solver who adapts quickly to unexpected daily operational challenges.

• You possess strong organizational skills and the leadership qualities to effectively manage field staff. You are comfortable with basic MS Office tools and easily adapt to new internal software systems.

• You speak and write fluently in both Dutch and English.

What We Offer

26 vacation days per year your birthday off (based on full-time)

Modern office in Amsterdam Noord at The Collection with in-house gym

8% employer-paid pension (no personal contribution needed)

Team events social outings and a friendly work culture

Travel reimbursement if you live outside Amsterdam

Well-being allowance (25 per month)

Daily lunch allowance

High-end equipment provided

The gross monthly salary for this role is 3.100 to 3.900 Additionally youll receive a yearly holiday allowance of 8%. We determine the exact salary based on your experience and skills and were happy to discuss this together.

Interested

Lets Hear From You! Even if you dont tick every box we still encourage you to apply. At Budbee Netherlands we believe great people dont always fit a job description perfectly and thats okay. What matters most to us is your motivation. So tell us why youd love to join Budbee Netherlands and what youre excited to bring to the team. Were always looking for people who are curious driven and ready to make an impact.