Office Assistant

Haverkamp Properties is a 30-plus-year-old family business and our purpose is to Create Communities Where You Love to LIVE and to maximize property values.

We are all working together towards our 10-year Target of 17600 units under management.

You will love it here if you embrace our Core Values:

• Service we focus on serving both internally and externally.
• Hard Work we go above and beyond and dont hide from the hard things.
• Accountability we take action and are responsible to follow through
• Results-Driven we keep score and we like to win.
• Integrity we value the highest standards of moral and ethical character.

Youll love coming to work every day if you get want and have the capacity to do the following:

• Answering phone and taking detailed messages
• Placing work order requests for residents
• Assembling welcome materials
• Assist team with events and activities
• Schedule guest suites and room reservations
• Deliver Exemplary 5-Star Customer Service.

Youll have success here if you value clear processes and do the following things:

• Lead Generation
• Lead Conversion
• Customer Fulfillment

We train our team to help them succeed and everyone on our team helps with our this role youll be accountable for hitting the following critical goals:

• Help the team achieve and maintain an occupancy of 95% or greater.
• Obtain a renewal retention rate of 70% or greater.
• Help the community receive an average review great than 4-stars.

Our company runs purely on EOS. That means as a member of this team you will have a leader who:

• Gives clear directions.
• Makes sure you have the necessary tools.
• Acts with the greater good in mind.
• Delegates appropriately.
• Takes time to truly understand your role and how you can help the company.
• Makes their expectations clear.
• Communicates well.
• Has effective meetings.
• Meets one-on-one with you quarterly or more if needed.
• Recognizes and rewards your performance.