Chief of Staff to the Managing Director – Intel Customer Support
Austin, TX - USA
Job Summary
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.
What We Offer
Salary:
$160000.00 - $220000.00Location:
AustinTX HillsboroOR PhoenixAZ Santa ClaraCAYoull benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
Location
Aligned to Managing Director / Intel account hub (flexible)
Role Summary
The Chief of Staff (CoS)to the Managing Director is a trusted advisor and execution partner with a primary focus on enabling successful delivery and partnership with Intel a critical strategic customer for Applied Materials. This role ensures alignment between Applied Materials strategy operational execution and Intels business technology and manufacturing priorities.
The Chief of Staff serves as a force multiplier for the Managing Directordriving disciplined execution crossfunctional alignment and proactive issue resolution across a highly matrixed customer-facing organization.
Key Responsibilities:
Strategic & Customer Alignment
- Partner with the Managing Director to define and execute account-level strategy aligned to Intels technology roadmaps factory ramps and business priorities
- Translate customer commitments into clear internal execution plans across engineering operations supply chain field service and support teams
- Ensure Applied Materials leadership is aligned on Intel-specific priorities risks and opportunities
Executive Advisory & Decision Support
- Act as a strategic thought partner to the Managing Director on Intel account performance escalation management and long-term partnership strategy
- Prepare executive briefings customer reviews and materials for Intel leadership engagements
- Synthesize complex technical operational and commercial data into clear executive recommendations
Operational Excellence & Execution
- Drive operating cadence for the Intel account (e.g. staff meetings QBRs escalation reviews milestone tracking)
- Track progress against customer commitments KPIs and SLAs; ensure follow-through on actions
- Partner closely with Finance HR Legal Supply Chain and Operations to ensure disciplined execution and governance
Cross-Functional Leadership
- Act as the connective tissue across global functions supporting Intel (Engineering Global Services Manufacturing Logistics IT Quality)
- Influence outcomes across teams without direct authority to unblock issues impacting customer success
- Anticipate dependencies and risks that could impact Intel fab operations or ramp schedules
Customer Interface & Escalation Management
- Support preparation and follow-up for critical customer meetings and engagements
- Lead or coordinate executive-level escalations to resolution in partnership with senior leaders
- Represent the Managing Director in cross-functional or customer-facing forums as appropriate
Communications & Change Management
- Ensure consistent clear internal messaging regarding Intel priorities commitments and expectations
- Support change management efforts tied to customer demands organizational shifts or operational improvements
- Enable transparency and alignment across leadership levels
Special Projects
- Lead high-impact initiatives related to customer delivery process optimization or strategic growth on the Intel account
- Manage time-sensitive or confidential initiatives on behalf of the Managing Director
Required Qualifications
- Bachelors degree required; MBA or advanced degree preferred
- 812 years of experience in strategy operations program management consulting or customer-facing leadership roles
- Experience supporting large strategic customersin a complex matrixed organization
- Strong executive communication analytical and problem-solving capabilities
- Ability to operate effectively in high-pressure customer-critical environments
Preferred Qualifications
- Experience in semiconductor capital equipment high-tech manufacturing or global operations
- Previous experience working directly with Intel or similarly complex tier-1 customers
- Background in management consulting corporate strategy or enterprise program leadership
- Demonstrated success influencing senior stakeholders without formal authority
Key Competencies
- Executive presence and sound judgment
- Customer-first mindset with strong business acumen
- High integrity discretion and accountability
- Strong stakeholder influence and conflict resolution skills
- Bias for action and operational rigor
Why This Role Matters
This role is critical to ensuring Applied Materials delivers consistent high-quality execution for Intel while strengthening a long-term strategic partnership. The Chief of Staff enables focus alignment and speedensuring customer commitments translate into measurable outcomes.
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes 75% of the TimeRelocation Eligible:
NoThe salary offered to a selected candidate will be based on multiple factors including location hire grade job-related knowledge skills experience and with consideration of internal equity of our current team addition to a comprehensive benefits package candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program as applicable.
For all sales roles the posted salary range is the Target Total Cash (TTC) range for the role which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Required Experience:
Senior IC
About Company
Applied Materials, Inc. is the global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.