HR Trainee

Job Description:

Responsibilities - your mission

Talent Management Support Trainee:

• Your Mission is to support the delivery of high-quality technical and functional assistance for our talent platforms ensuring that every interaction reflects our core values of excellence and reliability.

• In this role you will gain hands-on experience in HR Operations and Digital Support through the following tasks:

• Internal Client Contact: Act as a first point of contact for employees and HR business partners providing professional and empathetic guidance on talent platform usage.

• Ticket Resolution: Assist the manage and resolve support tickets within defined Service Level Agreements (SLAs) troubleshooting issues related to performance modules learning platforms or recruitment tools.

• Knowledge Base (KB) Optimization: Regularly review and update internal and external support articles to ensure content is accurate user-friendly and aligned with current processes.

• Mailbox Management: Monitor and organize team functional mailboxes prioritizing urgent requests and ensuring no query goes unanswered.

• Process Improvement: Collaborate with the team to identify recurring pain points and suggest optimizations to enhance the overall employee experience.

• Compliance & Value Alignment: Uphold Airbus values and strictly adhere to compliance standards in every interaction ensuring a secure and reliable experience for the global workforce.

HR Operations Team:

• Support HR Administration activities related to Personnel Administration Time Management and Benefits Administration in compliance with Company policies and labor law and Collective Agreements rules.

• Enter data into SAP or Workday /manage requests to update employees personal data (data entry corrections work schedule absence justification)

• Resolve tickets related to Payroll Time Management and Benefits Administration

• Monitor(Robotic Process Automation (RPA) performance for existing applications

Requirements - our ideal candidate will have

• Recent graduates bachelor students (from the 2nd year onwards) and mastering students;

• Relevant degree for the area;

• Organised with attention to detail and accuracy;

• Integrity;

• Effective communication skills both oral and written

• Ability to work collaboratively

• Language: English - Advanced level

• Another European language is a plus

• Versatility to work with different technical tools

• Understanding and demonstration of ethics and data protection/compliance

• Results oriented with a logical approach to completing tasks

Benefits - whats in it for you

• Diverse career opportunities within Airbus European core countries or in other regions around the world.

• A hybrid working model allowing you to combine onsite and offsite work.

• A modern office well connected to public transportation.

• A motivated and fun crew to grow and build and shape the GBS together.

• An intense and exciting onboarding experience.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

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