Payment Administrator

We are a world-leading smart mobility SaaS company with oversubscribers across 24 countries and we are looking for a Payment Admin Staff to join our team. Our teams are collaborative vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Payment Admin Staff is a collections and payment operations role with AR exposure not a full-cycle Accounts Receivable accounting role.

Responsibilities:

Generation of reports and posting of payments in the system from various payment channels.

Close coordination with the digital and institutional banks regarding payment disputes and other payment related concerns

Organize work list to prioritize by outstanding receivables risk levels pay history and overall customer value

Analyze accounts receivable information to determine priority.

Reconcile transactions and accounts

Resolve any dispute cases to a mutual satisfactory end between customer and the company

Monitoring of collection status and regularly obtaining and updating the information related to the collection

Responsible for overdue account management and overdue collection thru telephone calls and emails

Resolves customer billing problems in a timely manner to expedite cash flow and minimize accounts receivable delinquency. This includes issuance of credit memos documentation support and other account adjustments as deemed necessary and appropriate

Collects outstanding accounts receivables through assertive but polite direct telephone contact with customers

Follow up payment of past due invoices and obtain details of payments from customers

Requirements:

Graduate of any Accounting / Business Admin course

With minimum 2 years of experience in payment operations and collections where the focus is on monitoring incoming payments resolving payment issues and coordinating with banks.

Efficient with good skills on implementing standard procedures

Can work on-site in Makati City NCR