Customer Service Representative
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Job Location:
Durand, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Davis Cartage Company is a well-established and growing transportation and logistics provider based in Corunna Michigan. Since 1941 weve taken pride in delivering exceptional service while fostering a supportive work environment for our employees.
Job Type: Full-time
Shift: 8:00AM 5:00PM Monday-Friday (1-hour lunch)
The Position: Were looking for a Customer Service Representative.
Pay range:$16.00 to $18.00/hour.
Job Location: 230 Sleeseman Dr. Corunna MI 48817
Requirements:
Related: 2 years (Preferred)
Customer Service: 2 years (Preferred)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
General office duties including:
Data entry and updating for all incoming freight and tracking websites
Enter pick up orders via telephone and email
Call and email for delivery appointments
Request on-line appointments when needed
Answering incoming telephone calls and directs callers to destination
Resolves complaints of service failures by consulting with designated departments and recommends or implements corrective action to adjust customer complaints.
Operates keyboard to input information as directed. Exceptional interpersonal organizational and communication skills.
Monitor emails and respond accordingly
Route freight on drivers in designated areas
Other duties may be assigned.
Benefits:
Davis Cartage pays 80% of all medical benefit premiums
Health dental and vision insurance
401(k) with company matching
Life insurance
Paid time off
Employee assistance program
Referral bonus program
Retirement plan
Apply today to join a company that values your work ethic and commitment. Davis Cartage Company is proud to offer a stable team-focused environment with real opportunities for growth.
Davis Cartage Company is an Equal Opportunity Employer.
