Field Service Representative

Vets Hired

Job Location:

Sacramento, CA - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

The Field Service Representative is responsible for providing on-site technical support including preventive maintenance troubleshooting repair calibration installation and customer training for analytical instruments. This role ensures equipment operates efficiently while delivering high-quality customer service and technical support.

Duties and Responsibilities

Perform preventive maintenance on analytical instruments.
Troubleshoot and diagnose equipment issues.
Repair and calibrate instruments at customer sites.
Install equipment and ensure proper operation.
Provide customer training on equipment usage and maintenance.
Manage inventory related to service activities.
Coordinate trip planning and scheduling for service visits.
Complete administrative tasks related to field service operations.
Maintain high levels of customer satisfaction and support.
Work independently to resolve technical issues efficiently.
Travel extensively to customer locations as required.

Requirements

Minimum 3 years of experience troubleshooting repairing and maintaining complex analytical instruments.
Strong technical troubleshooting and problem-solving skills.
Ability to work with electronic schematics test equipment and repair tools.
Associates degree in Engineering or a related technical field.
Ability to work independently.
Strong commitment to customer satisfaction.
Availability for frequent overnight travel.
Valid drivers license and passport.

Job Summary The Field Service Representative is responsible for providing on-site technical support including preventive maintenance troubleshooting repair calibration installation and customer training for analytical instruments. This role ensures equipment operates efficiently while delivering hig...