Credit Collection Specialist Team Lead

Our Company

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach eager to invest your energy in building that case you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle are proactive determined and are digitally savvy. Move with us for a better world!

Your Role

We are looking for an experienced Credit Collection team lead to join our this role you will oversee the credit and collections processes ensure financial stability while maintaining debtor goodwill & strong customer relations. You will lead and manage a team of credit collectors in addition to overseeing day-to-day credit and collections operations such as managing your own complex ledger chasing payments and maintaining up-to-date CRM Information. This position requires a deep understanding of credit analysis cash flow management and enterprise sales support. This position reports to the Head of Finance (US) and works on-site at our Jersey City headquarters.

Your Impact

• Build communication and close relationships with the sales force and lease/credit partners
• Maintain constantly up-to-date CRM information
• Work closely with counterparts at Headquarters to properly report on and analyze the evolution of overdue payments as well as providing updates on actions in place to improve collections

About You

To handle the complexity of working with a wide variety of customer and industry types as we offer a variety of payment and lease options you should have very high attention to detail strong investigative/problem solving skills and a resilient positive attitude. If credit control is in your DNA and you enjoy working in a close passionate team look no further!

What you should bring:

• Minimum 5 years experience in the role
• Bachelors Degree or equivalent work experience
• Organization with strong attention to detail and strong analytical skills
• Exceptional communication skills with the ability to build and maintain trusted relationships
• Knowledge of CRM management. Previous experience with Salesforce is a plus
• Knowledge and management of financial solutions
• Experience with credit management and credit collection techniques
• Prior experience with business models involving financial services such as leasing a plus but not required
• Financial and economic skills and expertise
• Long-term customer relationship management skills
• Knowledge of ERP systems and database functionalities SAP would be a plus
• Familiarity with PowerBI
• Expert-level Excel (PivotTables multiple-axis charts VLOOKUP/XLOOKUP)
• Ability to adhere to the in-office requirements

What we offer:

• Base salary $80000 commensurate with experience
• Comprehensive medical dental and vision insurance - effective first day of employment
• 401k with company match
• PTO - vacation holidays and sick time
• On-site gym

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age sex sexual orientation race religion or belief.
Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come true!