Client Connectivity Support Engineer (French Speaker)
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The Client Connectivity Support Engineer ensures the reliable and secure exchange of data between internal banking systems and external clients or financial partners.
This role sits between technical middleware and client environments requiring both strong technical skills and clear client communication.
Key Responsibilities
- Act as the primary contact point for clients (calls and emails) during incidents
- Monitor daily message and file flows detect issues and troubleshoot failures or delays
- Analyze logs and alerts resolve incidents or escalate to relevant teams
- Coordinate with internal IT teams and external partners to ensure timely resolution
- Keep clients informed throughout the incident lifecycle
- Maintain documentation procedures and known error databases
- Contribute to postincident reviews and service improvements
Qualifications :
- File & Message Transfer: Axway CFT Axway Secure Transport IBM MQ
- Protocols: PeSIT SFTP FTPS HTTPS
- Security: PGP/GPG TLS SSH
- Networking: firewalls IP ranges leased lines connectivity providers
- Ability to use ticketing and monitoring tools and investigate endtoend data flows
- English: Fluent
- French: Advanced
Remote Work :
No
Employment Type :
Full-time
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more
