Senior Product Associate SMB CFX Integrated Communications

As a Product Manager Senior Product Associate Integrated Communications within the SMB Client & Frontline Experiences (SMB CFX) team you will play a pivotal role in shaping how small businesses manage their accounts and transactions through timely effective communications. You will be an individual contributor driving innovation and transformation at one of the worlds most forward-thinking financial institutions.

In this role you will partner closely with engineering data science product design legal and other lines of business to define and align key objectives goals and strategies. Your leadership will be instrumental in delivering tailored solutions that address the evolving needs of our clients and frontline employees.

Leveraging your deep expertise in data products systems and technologies you will guide the design and seamless integration of advanced data solutions across the enterprise. Your strong analytical skills and adaptability will empower you to navigate ambiguity drive clarity and execute effectively in complex fast-paced environments.

You will be responsible for building and executing a multi-year product vision launching innovative products gathering feedback and ensuring exceptional client experiences. With a commitment to scalability resiliency and stability you will collaborate with cross-functional teams to orchestrate and deliver high-quality products that exceed customer expectations.

If you have a proven track record of launching successful software products a passion for empowering small businesses and the ability to craft creative solutions to challenging customer problems we invite you to join our team and make a meaningful impact.

Job responsibilities

• Collaborate with design research marketing data and technology teams to create cohesive experiences and solutions for bankers frontline employees and business clients.
• Partner closely with other Lines of Business and cross-functional teams to ensure alignment leverage synergies and deliver integrated solutions.
• Develop clear documentation workflows business requirements and use cases to support design and development.
• Drive and execute product delivery across the full lifecycle including discovery requirements gathering solutioning design/build and implementation.
• Manage and prioritize the product backlog including story refinement ranking and active participation in Scrum events.
• Track and analyze product performance produce relevant reporting and identify opportunities for improvement.

Required qualifications capabilities and skills

• Minimum 3 years of applicable business experience with demonstrated expertise in product development within an Agile operating model/scrum team environment in a large cross-functional organization (e.g. Financial Services Technology firm).
• Proven ability to develop and articulate product strategy and multi-year vision aligning business objectives with customer and employee needs.
• Ability to work collaboratively to define and execute new products and solutions that support customer/employee needs and address new business opportunities.
• Experience partnering with business application owners and development teams to document business requirements lead scope definition technical implementation end-to-end testing and operational readiness.
• Highly motivated self-starter capable of working under minimal supervision with strong decision making analytical and creative thinking skills.
• Excellent verbal and written communication skills with the ability to deliver messages in a clear and concise manner to all levels of the organization including Executive Leadership.
• Track record of personal initiative strong work ethic proactive goal setting and achievement ability to work independently manage multiple tasks simultaneously and demonstrate entrepreneurial leadership.
• Team player with the ability to work productively within a group and adapt to changing priorities.

Preferred qualifications capabilities and skills

• Demonstrated prior experience working in a highly matrixed complex organization
• Analytical / Problem Solving skills - ability to visualize articulate and solve complex problems
• Excellent Excel Word PowerPoint Jira/Jira Alignand organizational/time management skills