Job Description Summary

Job Description

Roles and Responsibilities

Service revenue ownership & growth

• Own and deliver service revenue and margin targets for assigned region.
• Lead service contract renewals expansions and repricing discussions to maximise lifetime value
• Ensure pricing compliance and commercial discipline to protect profitability
• Manage and convert the service opportunity pipeline maximising win rates and forecast accuracy
• Maintain accurate revenue forecasting and opportunity management through CRM tools

Corporate account & executive stakeholder management

• Develop and execute strategic account plans aligned to revenue and growth objectives
• Build trusted relationships with Csuite executives senior commercial leaders and procurement teams
• Position service agreements as strategic enablers of financial performance risk reduction and asset optimisation
• Lead executive business reviews contract performance discussions and commercial negotiations
• Act as the primary commercial owner for all servicerelated engagements within assigned accounts

• Build and maintain strong customer relationships collaborating with equipment sales teams to strengthen account engagement.

System upgrades & lifecycle monetisation

• Collaborate with equipment team to identify and develop system upgrade opportunities within the installed base
• Drive lifecycle conversations focused on cost of ownership operational continuity and capital planning
• Lead upgrade proposals tenders and commercial submissions including service scope and pricing

Contracting tendering & commercial execution

• Lead endtoend service contract negotiations in collaboration with legal and commercial stakeholders
• Support tender responses with commercially aligned service strategies and pricing structures
• Maintain high standards of order accuracy configuration quality and contractual compliance
• Own and resolve service contract-related customer queries in coordination with internal teams.

Market insight & Continuous improvement

• Collect and feedback market insights to Commercial Service Leader
• Drive continuous improvement across service sales processes governance and commercial rigour
• Ensure full compliance with quality privacy regulatory and environmental policies

Required Qualifications

• Tertiary qualifications in business marketing commercial management or a related discipline
• Minimum 5 years experience in commercial sales service sales or enterprise account management
• Proven experience managing large corporate / enterprise customers with complex procurement structures
• Strong track record of driving recurring revenue contract growth and upgrade sales
• Experience working within large matrixbased organisations in the healthcare industry.
• Executivelevel communication and commercial negotiation skills
• Strong procurement and contract management acumen
• Strategic commercially disciplined and outcomefocused
• Ability to influence senior decisionmakers and internal leaders
• Proactive confident and comfortable managing complex commercial environments

• Valid motor vehicle license.

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

• Flexible working options and flexible hours

• Competitive salary

• 5 weeks leave (ask about take 5)

• Generous leave & family policies

• Long term career opportunities (locally and globally)

• Generous discounts for goods & services via our employee benefits program (think travel entertainment & shopping!) *This was recently rated as one of our employees favourite benefits!

Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must have unrestricted working rights for Australia and be prepared to undergo a background check which includes a police check. All GE HealthCare employees are required to be fully vaccinated for Covid-19.

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Additional Information