Assistant Manager, Agency Compensation

This position focuses on managing all agency payments including Commission Contractual Bonuses Financing Schemes and Incentives as well as involvement in system testing and the automation of daily reporting in Power BI.

This role is mainly accountable to process and ensure accurate payments of compensation to Agency Channel (Tied Agency and ALC Agency) and Partnership Channel on a timely manner. It will also be required to perform managerial analysis and report of medium degree of complexity. Liaison with ALC system vendor on system and non system (reporting and payment) related issue to ensure success of ALC compensation model. Maintain and update various records in PICS System and other programs to ensure the effectiveness of Compensation to support business growth.

Position Responsibilities:

• Track or review to ensure all agency and partnership payments are paid correctly and in accordance to schedule.

• Produce period financing analysis including actuals versus forecast to deliver accurate insights for decision making and drive business performance

• Assist and support data management and reporting

• Liaise with vendor on ALC system related issue monthly commission payment and report

• Take charge on report automate via Power BI and AI

• New Product testing in PICS (AS400) System

• Rectify compensation errors by working with liaisons Business Partner support units

• Perform testing on CORE system enhancement and Agency Portal

• Support financial planning and forecast for compensation division e.g Financing BSC tax and etc.

• To assist in E-invoicing and Agent withholding tax payment

• To assist in Agency Year end bonus bonus payment

• Produced timely and trusted financial and management performance results

• To carry out ad-hoc activities whenever required by the company in achieving company aspirations

• Assist with the development and maintaining of compensation models

• Handle agents enquiries regarding compensation payments

Required Qualifications:

• Tertiary education qualification in Accounting Finance Mathematic Actuarial or equivalent

• Minimum 5 years of related in Financial industry preferable in Insurance and agency sales compensation related

• Strong Computer Skills and proficiency with MS Office Suite particularly in Excel and Power Point

• Data visualization and data analysis experience for example using Power BI

• Knowledge on SQL and other programming language is preferable

• Strong attention to detail and accuracy

• Excellent in problem solving skill

• Ability to work independently and collaboratively in a team environment

• Well versed in both written and verbal communication skills - English.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .