NAM OM&U Operations Leader
Schenectady, NY - USA
Job Summary
Job Description Summary
We are seeking a strategic and execution-focused Operations Leader to lead performance across our North America operations maintenance and upgrades organization. This role will be responsible for driving business rhythm operational rigor performance visibility process improvement resource planning and cross-functional alignment to help the business scale effectively and deliver strong customer outcomes.The ideal candidate combines strong business acumen operational discipline data-driven decision-making and leadership influence. They will partner closely with commercial field execution supply chain finance and regional leadership teams to improve operational efficiency enhance execution and support growth across North America.
Job Description
Roles and Responsibilities
Lead day-to-day and strategic operations for the North America operations maintenance and upgrades organization ensuring alignment with business goals and customer commitments.
Drive operating cadence including business reviews KPI tracking forecasting and performance management.
Develop and maintain dashboards metrics and reporting to provide clear visibility into operational performance risks and opportunities.
Partner with regional and functional leaders to improve execution productivity resource utilization and customer satisfaction.
Identify and lead process improvement initiatives to simplify workflows reduce cycle times and improve delivery consistency.
Support demand planning capacity planning workforce planning and prioritization across the organization.
Monitor and improve key operational metrics such as backlog revenue conversion on-time execution margin utilization and responsiveness.
Lead cross-functional problem-solving for operational bottlenecks escalation management and performance gaps.
Partner with finance on forecasting budget alignment cost control and operational productivity initiatives.
Establish standard work governance mechanisms and operating procedures to improve discipline and scalability.
Drive operational readiness for new programs customer commitments and business transformation initiatives.
Champion a culture of continuous improvement accountability and collaboration across the organization.
Ensure compliance with company policies quality standards and applicable regulatory or safety requirements.
Required Qualifications
Bachelors degree from an accredited university or college in Engineering business or related technical discipline (or a high school diploma / GED with at least 6 years of experience in Field Services & Maintenance)
10 years of service operations or technical leadership experience
Desired Characteristics
Masters degree preferred.
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Demonstrated ability to analyze and resolve problems.
Demonstrated ability to lead programs / projects.
Demonstrated commitment to lean and continuous improvement.
Ability to document plan market and execute programs.
Established project management skills.
High level of autonomy and good judgment.
GE Vernova offers a great work environment professional development challenging careers and competitive compensation. GE Vernova is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
About Company
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