Enterprise Automation & AI Program Manager

Defines advances andmanagesthe automation and artificial intelligence strategy for Northside Hospital. This roleidentifiesopportunities to streamline operations reduce manual effort and lower costs by applying intelligent automation solutions. The Automation & AI Architect partners with operational and clinical leaders to analyze inefficient processes redesign workflows and champion initiatives that deliver measurable value.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Creates andmaintainsthe Automation & AI Strategy and Roadmap for Northside Hospital
2. Identifiesoperational processes suitable for automation AI augmentation or workflow redesign
3. Benchmark AI opportunities in healthcare to improve efficiency and reduce expenses.
4. Partners with departments to transform manual workflows using automation technology
5. Conducts assessments of automation and AI opportunities; recommends prioritized initiatives based on quantifiable value
6. Sponsors automation initiatives that improve operational efficiency reduce cost andeliminatemanual or repetitive tasks
7. Maintains awareness of current automation and AI technologies trends and platform capabilities
8. Mobilizes approved initiatives through existing program delivery structures and collaborates with project teams throughout execution

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED

1. Bachelors degree in Engineering Information Systems Business Computer Science or related technical field. (Equivalent experience may substitute.)
2. Strong knowledge of automation tools AI/ML platforms workflow tools RPA technology and data analytics concepts
3. Ability to communicate effectively with executives operational leaders and technical teams
4. Strong understanding of business process improvement methodologies
5. Ability to analyze workflows and identify automation opportunities with measurable outcomes
6. Expert knowledge of hospital operations

PREFERRED:

1. Masters degree in Engineering Information Systems Business or related field
2. Five (5) years of experience in automation AI process engineering or related technology fields
3. Certifications in automation platforms (UiPath Automation Anywhere Power Automate) AI/ML or process improvement (Lean Six Sigma)
4. Experience working in a healthcare environment
5. Excellent analytical communication and customer service skills
6. Experience leading crossfunctional automation initiatives
7. Project lead or coordination experience