Product Owner, SMS

Were hiring a Product Owner to own the strategy roadmap and execution of HCP consent and preference platforms. This role is accountable for productizing consent management across SMS and email as well as preference and subscription management to support compliant scalable and high-value HCP engagement. You will translate regulatory carrier and privacy frameworks into standardized product capabilities while serving as a connective leader between HCP Engagement HCP Data and cross-functional stakeholders.

Key Responsibilities

Product Strategy & Platform Ownership

• Define and own the multi-year product vision and roadmap for HCP consent preference and subscription management across engagement channels with primary ownership of SMS and email.
• Operate consent and preference management as platform services ensuring consistent enforcement scalability auditability and reuse across products brands and programs.

Consent Compliance & Governance

• Productize regulatory and carrier requirements (e.g. TCPA CTIA/10DLC GDPR HIPAA) into standardized reusable capabilities rather than one-off implementations.
• Own the full consent lifecycle including capture renewal revocation suppression audit logging and reporting across SMS and email channels.

Preference & Subscription Management

• Own the design and evolution of preference and subscription management frameworks including preference centers topic-level subscriptions channel-level opt-ins and suppression logic.
• Ensure HCP-facing preference experiences are clear easy to manage and consistently honored across all systems and touchpoints.

Cross-Functional Leadership & Data Alignment

• Serve as the primary liaison between HCP Engagement and HCP Data teams and other stakeholders to align consent usage data sourcing eligibility rules and downstream activation.
• Act as a guide and thought partner for teams sourcing or providing HCP data helping them navigate consent constraints and compliant activation pathways.

Delivery Execution & Stakeholder Partnership

• Lead end-to-end product lifecycle execution including discovery requirements definition backlog prioritization delivery launch and optimization.
• Partner closely with Engineering Legal Privacy and Marketing Operations to deliver resilient scalable solutions aligned to governance standards.

Qualifications

Required:

• 5-8 years of experience in Product Management or Product Ownership roles
• Demonstrated ownership of consent privacy preference or messaging platforms in regulated environments
• Strong understanding of SMS and email consent requirements and global privacy frameworks
• Proven ability to translate regulatory and data requirements into scalable product solutions

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.