Commercial Account Manager
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Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Ready to shape the future of data
Matillion is the intelligent data integration platform.
Were changing how the world works with data and we need driven curious people who think big and move fast.
We built the Data Productivity Cloud to supercharge data productivity and now were shaping the future of data engineering with Maia our AI-powered virtual data engineers that help teams design build and manage data pipelines at unmatched speed.
Join #TeamGreen where the mission comes first collaboration drives us forward and everyone pulls in the same direction to make a dent in the universe bigger than ourselves.
The Commercial Account Manager is responsible for managing a book of existing commercial customers. The role will drive revenue growth via upsells cross-sells and renewals through direct sales and partnership development. The goal is to expand usage and make sure every customer is on a path to success.
This is a hybrid role based in Hyderabad India with minimum 4 days a week in the office.
Revenue Growth & Expansion
- Own a book of existing commercial accounts across APJ delivering quota per quarter
- Identify upsell and cross-sell opportunities within your existing customer base and execute on them
- Run structured account reviews and business value conversations that connect Matillions roadmap to customer outcomes
- Build multi-threaded relationships within accounts moving beyond the single champion to engage technical commercial and executive stakeholders
- Accurately forecast your pipeline and commit to monthly and quarterly revenue targets
Customer Retention & Health
- Proactively monitor account health signals and intervene early when risk is identified
- Drive renewal cycles end-to-end from early identification of risk through commercial negotiation to signature
- Act as the voice of the customer internally surface feedback escalate issues and hold teams accountable for resolution
Market Product Intelligence
- Develop a strong understanding of the data integration and cloud data landscape including competitive positioning
- Feed market intelligence back to Product Marketing and Sales leadership to sharpen our GTM strategy
- Stay ahead of customer use cases and connect them to Matillions evolving product capabilities
Cross-functional Collaboration
- Work closely with Solutions Architects on technical discovery and value demonstrations
- Collaborate with Marketing on account-based campaigns and customer stories from the India market
- Build strong working relationships with all teams within Matillion: Sales Marketing Product Partner
Essential skills
- Demonstrable experience within a sales focused role (SRD AM CSM or renewal-focused sales role) within a SaaS or technology business
- Proven track record of hitting or exceeding sales targets
- Strong commercial acumen comfortable navigating contract negotiations and renewal conversations
- Stakeholder management skills excellent interpersonal skills; able to build trust with multiple different people within an account.
- Strong written and verbal communication skills. Can land messages and value with confidence
- Proficiency with CRM tools (Salesforce preferred) and sales methodologies (MEDDIPICC preferred)
- Experience selling into or managing accounts APJ understanding of the enterprise and mid-market commercial landscape in the region
- Foundational understanding of cloud data AI and/or SaaS technology and their pricing models.
Personal capabilities
- Customer obsessed. You dont wait for customers to raise a problem. You find it first and solve it.
- Bias for action. You move fast even without all of the relevant information.
- Resilient and self-sufficient. You operate well in ambiguity. You dont need to be told what to do twice.
At Matillion were here to do something hard - change the way the world works with data and build a great company along the way. Big bold goals arent for the faint-hearted and we dont shy away from them. But we dont do it alone. No egos no politics - just great people working together guided by our six core values;
- Confidence without arrogance
- Working with integrity
- Customer obsessed
- Innovate and demand quality
- Bias for action
- We care
We operate a flexible working culture that promotes work-life balance with benefits including:
- Company Equity
- 27 days paid time off
- 12 days of Company Holiday
- 5 days paid volunteering leave
- Group Mediclaim (GMC)
- Enhanced parental leave policies
- MacBook Pro
- Access to various tools to aid your career development
More about Matillion
Thousands of enterprises including Cisco London Stock Exchange Group EDF and Slack trust Matillion for a wide range of use cases from insights and operational analytics to data science machine learning and AI. We are a truly global workforce dual headquartered in Manchester UK and Denver Colorado with expanding offices in Hyderabad India along with valuable remote colleagues around the world.
We are keen to hear from prospective Matillioners so even if you dont feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively if youre interested in Matillion but dont see a suitable role please email emailprotected.
Find out more about life on #TeamGreen here.
Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race colour religion age sex national origin disability status genetics sexual orientation gender identity or expression or any other characteristic protected by law.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
About Company
Matillion helps teams get data business-ready, faster. Thousands of enterprises trust us to load, transform, sync, and orchestrate their data in the cloud.
