Houseperson DoubleTree by Hilton Hotel Seattle Airport
Seattle, OR - USA
Job Summary
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Be part of a team that promotes friendly workplace environment to competitive health benefits career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may addition the property offers free meal while on shift free parking and uniforms.
The preferred candidate will possess:
- A minimum of 6 months of customer service experience.
- The ability to bend stoop walk and lift up to 50 lbs. and push/pull up to 150 lbs.
- The ability to work a flexible schedule that includes weekends and holidays.
- The ability to read basic English signs prose and numbers and communicate courteously and effectively with
- English-speaking guests and team members.
- Previous experience in housekeeping and/or floor care; specifically shampooing carpets and buffing/waxing floors is a PLUS!
Classification: Full Time
Shifts: Full Availability must be able to work various shifts which include weekends and holidays
Hourly Range: Starting rate $23.84 per hour and after 90 days rate will be $26.49 per hour
The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place To Work .
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical Insurance Coverage for you and your family
Vision Dental Life and Disability Insurance
Mental Health Resources
Sick Pay Paid Time Off 1 hour accrued after 40 hours worked
Vacation Paid Time Off 40 hours awarded after first year of employment
Go Hilton travel discount program: 110 nights of discounted travel per calendar year
401(k) plan
Pension plan Hilton to put $1.35 per hour you work
Employee Stock Purchasing Program
Access to your pay when you need it through DailyPay
Complimentary Duty Meals served in our Team Member Restaurant
Employee Assistance Program
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
What will I be doing
As a Houseperson you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Clean designated areas including but not limited to restrooms public areas offices and banquet/meeting/conference rooms
- Perform tasks including but not limited to dusting and polishing furniture and fixtures vacuuming mopping sweeping shampooing carpets washing windows cleaning/waxing floors removing and disposing of trash and emptying ashtrays
- Greet guests in a friendly manner
- Report maintenance deficiencies and items in need of repair
- Stock and maintain supply rooms as needed
- Perform deep cleaning tasks and special projects (for example: mattress flipping furniture moves etc.) as needed
- Deliver guest requests and assist in cleaning guest rooms as needed
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.