Director of Food & Beverage
Department:
Job Summary
Waldorf Astoria Bangkok is seeking an exceptional Director of Food & Beverage to lead and continuously evolve the hotels dining social and cultural experiences.
Beyond operational excellence this role requires a visionary leader an inspiring host and creative storyteller who can define and articulate a distinctive Food & Beverage identity. The Director will shape unique concepts curate memorable guest journeys and position the hotel as a leading culinary and social destination within Bangkoks competitive luxury landscape.
Reporting to the Hotel Manager the Director of Food & Beverage is responsible for the strategic direction positioning and performance of all restaurants bars lounges in-room dining and banquet & catering operations. The role demands the ability to anticipate trends challenge conventions and create compelling moments that drive relevance desirability and market leadership.
What will I be doing
As Director of Food & Beverage you will:
- Lead with Vision & Creativity
- Define and evolve a distinctive Food & Beverage philosophy rooted in uniqueness storytelling and sense of place.
- Act as a charismatic host and brand ambassador curating experiences that resonate emotionally with guests and the local community.
- Conceptualize and deliver innovative dining concepts seasonal activations and social moments that allow differentiation within Bangkoks luxury market.
- Drive Positioning & Market Relevance
- Ensure all outlets are clearly positioned continuously refreshed and aligned with evolving guest expectations and competitive dynamics.
- Challenge the status quo by introducing bold ideas partnerships and formats that enhance visibility and cultural relevance.
- Build the hotels reputation as a leading social hub not just a dining destination.
- Develop Strategic Partnerships
- Identify negotiate and cultivate partnerships with chefs brands artists and cultural influencers to elevate the F&B proposition.
- Leverage collaborations to create unique experiences and expand market reach.
- Deliver Commercial Excellence
- Drive sustainable revenue growth through strategic pricing programming and revenue optimization.
- Oversee budgeting forecasting and cost control with strong financial discipline.
- Balance creativity with commercial viability to ensure long-term profitability.
- Operational Leadership
- Direct and oversee all Food & Beverage operations ensuring the highest standards of quality service and guest satisfaction.
- Maintain consistency across all touchpoints while allowing space for innovation and evolution.
- Monitor performance metrics and guest feedback implementing continuous improvements.
- Cross-Functional Collaboration
- Work closely with Culinary Sales and Marketing teams to amplify storytelling positioning and commercial outcomes.
- Align F&B initiatives with broader brand and hotel strategies.
- People & Culture
- Lead inspire and develop a high-performing team fostering creativity ownership and excellence.
- Build a culture that values innovation detail and authentic hospitality.
- Compliance & Representation
- Ensure adherence to all brand standards health and safety regulations and local laws.
- Represent the F&B function in leadership forums audits and brand engagements.
EOE/AA/Disabled/Veterans
What are we looking for
Required Qualifications
- 810 years of progressive Food & Beverage leadership experience within luxury or upper-upscale hospitality.
- Proven experience leading multi-outlet operations including restaurants bars and banqueting.
- Strong commercial acumen with a track record of driving revenue and profitability.
- Passion for luxury dining and lifestyle scene.
- Demonstrated ability to conceptualize position and evolve dining experiences.
- Experience in developing partnerships and collaborations that enhance brand visibility and guest engagement.
- Strong leadership capabilities with a focus on team development and culture building.
- Solid knowledge of food safety compliance and operational standards.
- Excellent command of English.
Preferred Attributes
- Visionary creative thinker with a strong sense of storytelling and brand building.
- Charismatic host with a natural ability to engage guests and create memorable experiences.
- Entrepreneurial mindset with the confidence to challenge norms and introduce new ideas.
- High cultural awareness and sensitivity to both local and international audiences.
- Composed detail-oriented leader who thrives in a dynamic high-expectation environment.
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and focusedservice hotels. For nearly a century Hilton has offered business and leisure travelers the finest accommodations service amenities and value.
With more than 8000 properties worldwide Hilton Team Members are proud to be part of an inclusive and caring culture that supports personal growth professional development and meaningful career opportunities.
Required Experience:
Director
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.