Senior Trade Coordinator
Share
Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
- Handle complex cases escalations and non-standard certification scenarios; act as the first point of escalation for client and affiliate queries.
- Process certification files in line with Business Rules Country Instructions and productivity/quality targets.
- Accurately encode and review data in relevant systems based on trade documents ensuring completeness and correctness.
- Ensure all certificates and registrations comply with contract requirements and applicable guidelines.
- Coordinate client requests and provide timely professional responses to ensure client satisfaction.
- Facilitate trade through timely and accurate issuance of Certificates of Conformity in line with applicable rules and KPIs.
- Ensure accurate data entry (fees invoice numbers job numbers etc.) across systems and portals.
- Follow up on and support timely collection of client payments.
- Handle daily operational coordination and respond to queries from clients and affiliates.
- Maintain proper documentation filing archiving and invoicing records.
Qualifications :
- Graduate degree or equivalent technical qualification in IT Science Commerce or a related field
- Decisive Assertive and Results Oriented
- Good communication skills
- Fluent in English and any other languages are an advantage
- High level of communication and presentation abilities
- Strong knowledge of IT tools and excellent computer proficiency
Additional Information :
#LI-Onsite
Remote Work :
No
Employment Type :
Full-time
About Company
We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and ... View more
