Operations Engineer

At AiMi we are revolutionising the management of critical trading and market data infrastructure through AI-driven automation. By leveraging advanced technologies we replace manual static processes with dynamic data-driven workflows that enable organisations to achieve greater efficiency agility and control. AiMi is committed to enabling businesses to operate effectively in an increasingly complex and fast-paced market environment. If youre tech-driven curious and ready to work hands-on with agentic AI and automation to solve complex problems we want you on the team!

Tasks

As an Operations Engineer you will work at the intersection of platform operations client and production support ensuring the reliable day-to-day running of AiMis AI-enabled financial market infrastructure.
Key responsibilities include:
- Act as first-line (Level 1) support for platform and client production issues
- Monitor platform health investigate alerts and respond to incidents
- Triage and troubleshoot issues by analysing logs metrics and system behaviour
- Handle client queries related to platform usage availability and incidents
- Support production releases and post-release monitoring
- Help build and improve monitoring alerting and operational tooling
- Document common issues runbooks and support processes

Requirements

What were looking for:
- Strong understanding of Amazon CloudWatch and other AWS tools
- Solid exposure to AWS cloud platforms
- Understanding of how to troubleshoot production systems using logs and monitoring
- Experience in an operations or platform support related role
- Interest in AI automation or agent-based tools
- Basic scripting skills (e.g. Python Bash or similar)
- Familiarity with tools like Jira GitHub Slack or similar
- A methodical problem-solving mindset with strong attention to detail
- Clear written communication skills for client and internal support

Good to have:
- Git & GitHub basics ability to read PRs understand branch strategy and follow a release workflow
- GitHub Actions basics able to read and understand CI/CD workflow YAML files identify a failing step and follow deployment logs. Not expected to write workflows from scratch
- AWS CDK / CloudFormation awareness understands that infrastructure is defined as code and deployments are stack-based. Writing CDK is not required

Benefits

• - Hands-on experience supporting live production-grade systems in an early-stage tech startup
  - Exposure to modern automation observability and AI-enabled platforms
  - Opportunity to grow into a senior operations or platform role
  - Practical insight into capital markets infrastructure and operational workflows
  - Collaborative flexible remote-first team culture

If youre excited to be part of a forward-thinking company at the intersection of finance and technology wed love to hear from you. Apply now and help shape the future of AiMi!