Operation Reporting Analyst

AbbVie is seeking an Operational Reporting Analyst (ORA) to join the Market Analytics & Business Intelligence this senior operational role you will be accountable for the integrity consistency and automation of monthly operational reporting. You will own end-to-end actuals processing system updates reporting automation and the ongoing optimisation of the structural and reference data that supports commercial performance reporting.

The ORA partners closely with Market Analysts and cross-functional stakeholders to define reporting requirements standardise datasets and deliver trusted decision-ready outputs. This role leads the monthly performance and actuals cycle sets operational standards and controls and maximises the value realised from global and local reporting platforms through continuous improvement and automationwhile ensuring BAU reporting remains the highest priority and is delivered reliably month after month.

KEY DUTIES AND RESPONSIBILITIES

1. Monthly Actuals Tracking & Global System Updates

• Lead the end-to-end monthly actuals cycle including stakeholder coordination extraction validation reconciliation and timely issue resolution.
• Accountable for accurate and timely updates of actuals into global standard reporting systems (including Brand Pulse and MySource) ensuring adherence to required timelines.
• Design and maintain robust controls (audit trails QA checks reconciliation logs and exception management) to support traceability and confidence in reporting outputs.

2. Reporting Automation & Operational Efficiency

• Drive the automation roadmap for month-to-month reporting using tools such as Power Query Power BI SQL Python and VBAsetting standards for reusable scalable solutions.
• Simplify and industrialise reporting processes by replacing manual effort with resilient data pipelines automated validation and clear runbooks.
• Proactively identify and deliver improvements that increase speed quality and reliability of reporting with clear articulation of risk effort and value.

3. SIP Actuals Tracking & Dashboard Ownership

• Lead SIP actuals processing including governance of the monthly run validation reconciliation and stakeholder-ready outputs.
• Own SIP dashboards and underlying logic to ensure accurate visibility of achievement and performance and to drive continuous enhancements.
• Own the SIP actuals operating model and SOP (including documentation standards and version control) ensuring continuity handover readiness and clear accountability.

4. Dashboards QA & Continuous Improvement

• Lead the refresh validation and publication of dashboards supporting monthly business reviews ensuring insights are accurate consistent and decision-ready.
• Set and maintain SOP standards for actuals tracking SIP processes dashboard refreshes and automation workflowsensuring documentation quality version control and operational resilience.
• Own data quality outcomes and reporting consistency for the monthly performance review process through risk-based controls QA routines triage and transparent stakeholder communication.
• Serve as a trusted operational advisor to Market Analystsshaping requirements standardising datasets and delivering scalable automation that reduces cycle time and improves reliability.
• Manage reporting and automation demand via the intake tooltriaging requests clarifying requirements estimating effort prioritising with stakeholders and maintaining transparent delivery timelines aligned to BAU commitments.
• Deliver discrete project work when capacity permits (e.g. process redesign automation builds new dashboard delivery) partnering with Market Analysts to unlock efficiency and improve operational reporting outcomes without compromising core monthly cycles.
• Act as a critical BAU continuity pointproviding backup coverage for key reporting processes maintaining cross-training and handover materials and ensuring essential reporting continues during leave or peak periods.
• Establish and apply release and change management discipline for dashboards templates and automation pipelines (e.g. version control testing/UAT release notes and controlled rollout) to protect business continuity and reduce operational risk.
• Provide oversight of data access and controls across reporting tools and datasets (least-privilege access secure handling and periodic access reviews) proactively identifying and escalating risks incidents or control gaps.
• Champion the responsible use of approved AI tools to accelerate analysis documentation and automationsetting expectations for validation confidentiality and auditability and upskilling others where appropriate.

Qualifications :

• 5 years experience in reporting analytics or operational data roles with demonstrated end-to-end ownership of recurring reporting cycles.
• Advanced capability in data automation and business intelligence tooling with an emphasis on scalable design documentation and supportability.
• Strong proficiency with AI-assisted tools to improve speed and quality of operational reporting (e.g. drafting SOPs writing queries summarising issues) with excellent judgement validation discipline and data confidentiality awareness.
• Demonstrated ability to influence without authority partner across functions and uplift capability through coaching and knowledge sharing.
• Exceptional attention to detail with a strong controls mindset (QA reconciliation traceability) and a bias for repeatable processes.
• Strong stakeholder management and prioritisation skills able to balance competing deadlines set expectations and communicate risks and trade-offs.
• Experience managing a pipeline of requests (e.g. via an intake tool) with the ability to scope work manage dependencies and deliver small-to-medium initiatives alongside BAU responsibilities.
• Experience with incentive processes CRM environments and/or pharmaceutical commercial operations is highly desirable.

Flexibility and Availability: In line with Australias Right to Disconnect legislation we recognize and respect employees right to refuse contact outside of their working hours unless such refusal is deemed unreasonable. As we operate in an international matrixed environment there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.

Additional Information :

WAYS WE WORK

• All For One Abbvie; We weigh all decisions against the common good. We inspire share and create as a team. We solve problems for all rather than serving our immediate team.
• Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly embrace experimentation and learn what doesnt work and get on to what does.
• Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results staying keenly aware of the urgency in all we do.
• Clear & Courageous; Open honest candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
• Make Possibilities Real; We question with endless curiosity. Were never satisfied with good enoughpatients depend on us to deliver more. We challenge ourselves to find creative constructive solutions to turn possibilities into reality.

CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT

• AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers with each other business partners and suppliers. 
• AbbVie as a responsible corporate citizen will adhere to these standards as well as to local national and international laws. 
• All AbbVie employees are responsible for maintaining the Companys reputation for conduct in accordance with the highest level of business integrity ethics and compliance with the law. 
• Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal. 
• AbbVie is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

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Work :

No

Employment Type :

Full-time