Retail Client Service Analyst

Lets be unstoppable together!

At Circana we are fuelled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversityequityand inclusion as we believe in the undeniable strength that diversity brings to our business employees clients and communities. With us you can always bring your full self to work. Join our inclusive committed team to be a challenger own outcomes and stay curious together.

Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at .

So why Circana

Were progressive inclusive and people focused. We seek to create a down-to-earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us and we offer a number of fantastic benefits including;

• Flexible and hybrid working
• Up to 5 weeks annual leave and holiday buy back scheme
• 16 weeks paid parental leave
• Birthday leave
• Summer half days
• Circana Me Days (4 per year!)
• Cultural swap days

What will you be doing

Accelerate the future of retail insights by powering Circanas market leading analytics platform this role you will deliver high impact reporting for key retailers own critical data deliverables and help evolve how insights are created and shared. You will champion new capabilities enhance reporting innovation and ensure clients are always one step ahead through faster and smarter insights.

Responsibilities

• Own end to end delivery of high quality data reports and databases ensuring accuracy integrity and on time outcomes for key retail clients
• Act as a trusted expert responding to client questions and resolving data or reporting issues with speed and confidence
• Continuously enhance report suites by leveraging new platform capabilities industry best practices and emerging technologies
• Champion Unify as a subject matter expert educating stakeholders on new insights reporting enhancements and analytic approaches
• Build strong trusted partnerships with key retailers through proactive communication solution focused delivery and exceptional service leadership
• Collaborate closely with cross functional teams to manage platform changes downstream impacts and continuous improvement driving strong client satisfaction outcomes

Requirements

• 1 years experience as an Analyst ideally gained in a client facing capacity
• Advanced Microsoft Office skills particularly in Excel and PowerPoint
• Strong analytical and problem-solving skills with the ability to interrogate data identify patterns and understand the why behind the numbers
• Exceptional attention to detail ensuring accuracy reliability and high standards across all outputs
• Comfortable working in fast paced environments able to prioritise effectively manage competing deadlines and deliver under pressure
• Clear and confident communicator
• Builds strong trusted relationships with internal and external stakeholders through collaboration credibility and responsiveness
• Adaptable and curious with a growth mindset and willingness to learn new tools platforms and ways of working

Circana Behaviours

As well as the technical skills experience and attributes that are required for the role our shared behaviours sit at the core of our organization. Therefore we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Centre on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Ready to make an impact

If youre passionate about data thrive in a collaborative environment and want to be part of a company that values your growthwed love to hear from you!

Apply now and lets build something great together.

If you require accessibility support or would like to request reasonable adjustments during the recruitment process we encourage you to reach out to us at

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.

Required Experience:

IC