Executive Housekeeper

**Key Responsibilities**

• Direct and manage all Housekeeping operations including Rooms Public Areas Laundry and Uniform services
• Enforce strict compliance with brand standards hygiene protocols and established quality benchmarks
• Maintain guest satisfaction standards through rigorous cleanliness protocols and punctual service delivery
• Oversee departmental manpower planning scheduling and productivity metrics
• Monitor and control departmental budget expenses and inventory management (linen chemicals supplies)
• Establish and enforce standard operating procedures (SOPs) and safety regulations across all operations
• Conduct systematic inspections audits and quality assurance checks
• Supervise train and manage the Housekeeping team to ensure consistent performance and accountability
• Coordinate with Front Office Engineering and other departments to maintain operational continuity
• Address guest feedback and service concerns with professionalism and documented resolution

Qualifications :

• Bachelors degree in Hospitality Management or related field (required)
• Minimum 58 years of progressive Housekeeping experience with no less than 23 years in a supervisory or leadership capacity
• Demonstrated expertise in hotel housekeeping operations systems and industry standards
• Documented evidence of success in team leadership cost control and quality management
• Advanced communication problem-solving and organizational capabilities
• Proven ability to perform effectively in demanding high-pressure operational environments
• Proficiency in MS Office and hotel management systems (e.g. Opera HotSOS or equivalent platforms)

Additional Information :

What is in it for you;

• Competitive compensation package
• Company discounts in room rates and F&B outlets
• Free meal free shuttle free uniform
• Life and accident insurance and HMO benefit

Remote Work :

No

Employment Type :

Full-time