Operations Executive Assistant
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Job Location:
Makati City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
WHAT WE OFFER
This position works closely with the SVP Operations to capture requirements including process opportunities companies performance status and new or enhanced reporting needs. The assistant uses this knowledge to develop and recommend appropriate procedures based on company needs and priorities. This role acts as a liaison for departments such as Accounting Human Resources and Information Technology for the Operations team and is also responsible for generating high-level and detailed documentation including contract management process flow charts and end-user documentation. This role must understand both the overall business objectives and the day-to-day business processes and design options to meet these needs.
WHAT WOULD YOU DO
WHAT SHOULD YOU HAVE
- Competitive Salary Packages
- Professional Development Opportunities
- Hybrid Work Setup
- Equipment Provided
- Day 1 HMO
- Life Insurance
This position works closely with the SVP Operations to capture requirements including process opportunities companies performance status and new or enhanced reporting needs. The assistant uses this knowledge to develop and recommend appropriate procedures based on company needs and priorities. This role acts as a liaison for departments such as Accounting Human Resources and Information Technology for the Operations team and is also responsible for generating high-level and detailed documentation including contract management process flow charts and end-user documentation. This role must understand both the overall business objectives and the day-to-day business processes and design options to meet these needs.
WHAT WOULD YOU DO
- Maintains and updates the Client database and reports.
- Manages Client contracts. Prepares organizes and maintains contract records files and documents and tracks contract status and compliance.
- Acts as a point of contact in terms of contract management of all existing and active client contracts
- Mediates the Client handover between Service Delivery and Sales.
- Acts as a main contact for Client billing and collections.
- Acts as a main point of contact for all Departments: Finance Legal Sales and Product Management.
- Prepares Service Delivery presentations by analyzing compiling data and developing presentation materials.
- Assists in Service Delivery capacity planning
- Monitors and ensures that the workflow of internal work processes involving Service Delivery is done accordingly.
- Responsible for monitoring the teams KPIs as assigned by the Management
- Responsible for ensuring Payretos 100% compliance in delivering outputs to Clients.
- Assists in standardizing documents and procedures.
- Assists in the implementation of Payreto or Client projects.
- Provides updates to department heads/managers
- Accomplishes other tasks as may be assigned by the immediate supervisor/manager
WHAT SHOULD YOU HAVE
- Bachelors degree in Finance Accountancy Business Analytics Information Management or any related field
- At least 3 years of experience in an administrative role ideally supporting executive-level functions including scheduling preparing meeting minutes performing data analysis and managing operational communications.
- Experience in consolidating raw data from various departments into clear actionable insights as well as developing executive dashboards and briefing materials.
- Workflow automation experience involving the identification of repetitive manual tasks (such as data entry meeting scheduling and expense tracking) and the implementation of automated solutions using tools like Zapier Make or Power Automate.
- Mastery of Microsoft Office Suite (Word Excel PowerPoint Outlook) and Google Workspace (Docs Sheets Slides Drive) is required.
- Strong written and verbal communication skills.
- Excellent time management and multitasking skills.
- Strong attention to detail with excellent problem-solving skills and the ability to adapt to changing priorities.
- Demonstrates discretion maintains confidentiality and applies emotional intelligence when handling sensitive matters.
Required Experience:
Manager
About Company
Payreto relieves companies from operational constraints and complexities and helps to make the business more effective and efficient.
