Manager, Commercial Education

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

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About Orthopaedics:

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics Ready to join a team thats reimagining how we heal Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports extremities and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at are searching for the best talent for Manager Commercial Education to join our DePuy Synthes team. This position is based in Palm Beach Gardens FL and Warsaw IN. This position is also eligible for relocation assistance for the right candidate.

Purpose:

The Commercial Education Manager will design and deliver a strategic outcomes-focused Commercial Education program that equips sales representatives to win against key competitors and confidently sell the value of our portfolio across all Joints platforms (Knee Hip Shoulder) including Enabling Technologies. This role combines strategy and hands-on execution: building curricula focused on competitive positioning of Techniques Implants and Technologies coaching field teams aligning with clinical and commercial stakeholders and measuring impact on competitive conversions and product adoption to drive business growth.

You will be responsible for:

Strategy & curriculum design

Develop a commercial education strategy focused on competitive differentiation and value based selling across Joints platforms and associated technologies.

Create competency frameworks and role-based learning journeys for field sales clinical

specialists and sales leaders. Competitive intelligence messaging and training delivery

Design and deliver live workshops case studies digital learning and blended learning modules (pre-work in-person virtual reinforcement) that focus on competitive selling techniques objection handling and value articulation.

Build customer-facing narratives and clinical-economic value stories that sales consultants can use to take surgeons on a clear decision journey.

Change management & adoption

Drive adoption of new sales behaviors through reinforcement programs leader enablement and performance support materials.

Enables Regional Sales Managers and local field trainers to reinforce behaviors through a Train the Trainer approach.

Needs assessment & program planning

Conduct regular needs assessments (quantitative and qualitative) to identify specific business needs for commercial education across territories.

Actively monitor competitor moves and evolving surgeon preferences and update training

accordingly

Analyze field feedback sales metrics and course performance data to prioritize course

creation offerings and timing.

Maintain a rolling calendar of proposed courses and cohorts aligning with business cycles and sales initiatives.

Collaboration & stakeholder management

Partner with fellow team members field sales professional education SMEs marketing and other stakeholders to gain strategic alignment and select course formats target audiences and delivery windows.

Act as the operational liaison between sales education marketing strategic capabilities and support and external vendors.

Communicate program schedules requirements and outcomes to internal and external

stakeholders.

Certification management

Accountable for end-to-end certification process: registration attendance credential issuance and maintenance/recertification tracking.

Help maintain accurate certification records and reporting in the LMS or credentialing system.

Reporting & continuous improvement

Produce regular program reports and dashboards for stakeholders demonstrating program ROI.

In addition -

Responsible for communicating business-related issues or opportunities to next management level

Responsible for following all Company guidelines related to Health Safety and Environmental practices as applicable.

Qualifications:

REQUIRED:

Bachelors degree in Business Healthcare or related field

5 years of Joints Reconstruction experience in marketing sales or clinical education

Excellent written and verbal communication skills

Strong sense of ownership and accountability ability to self-direct and self-govern

PREFERRED:

Experience using and/or implementing modern educational technologies

Ability to collaborate and lead across functions job levels and a matrix organization

Experience leading projects or initiatives

Aptitude for practical problem solving

Ability to effectively create and deliver presentations to a variety of audiences including learners colleagues and senior leaders

Purposeful orientation aligned with passion for providing the best patient care possible

Ability to adapt to and deliver in a dynamic work environment

Effective interpersonal skills that include professionalism maturity and a team mentality

Genuine interest in ongoing professional development of self and others

Proficiency with MS Office and virtual meeting applications

An in-depth understanding of the DePuy Synthes Joints portfolio including enabling

technologies

Experience in technology-assisted surgery and/or capital equipment

Experience working in a commercial function (field sales marketing etc.)

Experience as an orthopedic/medical device educator

Experience designing developing and delivering educational content for virtual in-person internal and/or field-based audiences

Understanding of selling strategies

Familiarity with adult learning principles

Ability to process complex situations with opposing inputs and decide the best path forward

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may be required regulatory approvals and other customary conditions and approvals.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

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The anticipated base pay range for this position is :

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Manager