Learning & Development Manager

The Learning & Development Manager supports strategic business initiatives by designing facilitating and managing learning programs that equip franchisees corporate store associates and corporate team members with the knowledge and skills needed to operate effectively and drive sales performance. This role leads training delivery across instructor-led field-based and digital learning environments while overseeing learning systems program development and training effectiveness initiatives that support operational excellence and organizational growth.

What Youll Do

• Facilitate instructor-led field-based and virtual training programs for franchise owners store associates and corporate teams.
• Deliver engaging learning experiences and administer activities and evaluations to measure training effectiveness.
• Provide coaching follow-up support and performance reinforcement to drive knowledge retention and application.
• Ensure consistency quality and engagement across all training programs audiences and delivery methods.
• Partner with subject matter experts and cross-functional teams to design and implement learning solutions aligned with business objectives.
• Lead the development and continuous improvement of training programs supporting sales customer service leadership operational and technical initiatives.
• Manage multiple training projects simultaneously while meeting timelines priorities and organizational goals.
• Establish success metrics and evaluate training effectiveness to drive ongoing program enhancements.
• Maintain LMS content learning records and provide user support and troubleshooting assistance.
• Support training logistics learning technologies and adoption of modern learning solutions such as mobile and social learning tools.

What Were Looking For

• Bachelors degree in Business Instructional Design Education or a related field.
• Minimum of five (5) years of combined experience in training retail operations leadership or management.
• Demonstrated experience delivering both field-based and classroom training in individual and group settings.
• Strong instructional design and facilitation skills across in-person and virtual learning environments.
• Ability to translate complex concepts into clear engaging training content for diverse audiences.
• Technical aptitude; familiarity with batteries lighting or electrical components preferred.
• Strong written editing and communication skills.
• Proficiency with Google Workspace; experience with multimedia tools and learning technologies preferred.
• Valid drivers license clean driving record and ability to rent a vehicle.
• Willingness and ability to travel approximately 50% including overnight stays.

Why Batteries Plus

Join a company that powers peoples lives every day. Be part of a collaborative fast-paced and energizing team environment with competitive pay comprehensive benefits and opportunities for growth.

Apply Today

Bring your passion for learning leadership development and operational excellence to Batteries Plus and help build impactful training programs that empower associates and franchise partners to succeed.

EEOC Statement

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) political affiliation military service pregnancy accommodations reprisal other non-merit based factors and any other protections afforded under state or local laws.

Required Experience:

Manager