Senior Associate, Emerging Business (Farming)

Razorpay is one of Indias leading full-stack financial technology companies powering the way businesses move manage and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - weve since grown into a fintech powerhouse driving Indias digital payment revolution.

Razorpay powers millions of businesses with a smarter scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation smart payouts and predictive financial insights we are embedding intelligence across our stack to make money movement faster safer and more close collaboration with ecosystem partners - including banks networks regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India Singapore and Malaysia our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem thats redefining how money moves across Asia.

Today that ecosystem supports everyone from early-stage startups to some of Indias largest enterprises enabling them to accept process and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180 billion in annualized transactions powering leading businesses like Airbnb Facebook WhatsApp Airtel CRED BookmyShow Zomato Swiggy Lenskart Mirae Asset Capital markets Indian Oil National Pension Scheme - and over 100 of Indias unicorns. With strong roots in India and growing operations in Southeast Asia we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC Peak XV Partners (formerly Sequoia Capital India & SEA) Tiger Global Ribbit Capital Matrix Partners MasterCard and Salesforce Ventures having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments) Curlec (Malaysia expansion) BillMe (digital invoicing) and POP (rewards-first UPI) - along with earlier moves in fraud prevention payroll and lending have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay ownership is our oxygen - you own what you build with no micromanagement or red tape just the runway to make your ideas fly. Learning is a lifestyle - if youre curious youll feel at home here. People > Pedigree - we hire for attitude hustle and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say thank you. Guided by our values of Customer First Autonomy & Ownership Agility with Integrity Transparency Challenging the status quo and a strong belief that Razorpay grows with Razors youll be part of a 3000 strong team building not just products but the financial infrastructure of the future.

Nurture. Grow. Expand. Repeat.

Closing a deal is just the beginning. At Razorpay the real magic lies in growing what weve built. If youre someone who enjoys building long-term relationships spotting growth opportunities and turning clients into championsthis role is your playground.

You wont just manage accountsyoull own their success story.

What Youll Own

• Build Deep Relationships: Be the trusted partner for key clients understanding their business inside-out.
• Grow What Matters: Drive cross-sell and upsell opportunities to expand account value and hit portfolio targets.
• Own Client Success: Conduct regular business reviews ensuring clients get maximum value from Razorpay.
• Be the Bridge: Collaborate with internal teams (product ops support) to deliver seamless client experiences.
• Solve & Scale: Proactively address concerns resolve escalations and turn challenges into opportunities.
• Track & Optimize: Monitor performance against SLAs maintain CRM hygiene and use data to drive decisions.
• Listen & Improve: Run feedback loops surveys and reviews to continuously elevate the client experience.

What Makes You a Fit

• 3 years of experience in Key Account Management / B2B Sales
• Strong relationship-building and stakeholder management skills
• Proven ability to grow accounts and meet revenue/portfolio targets
• A problem-solving mindset with a strong sense of ownership
• Comfortable working with data CRM tools and performance metrics
• High energy proactive and driven to go beyond the obvious

Bonus Points If You

• Have experience in fintech SaaS or payments ecosystem
• Understand merchant lifecycle retention strategies and expansion playbooks
• Can balance empathy with business outcomes

Why This Role at Razorpay

• High-impact accounts with real business ownership
• Opportunity to directly influence revenue growth
• Fast-paced collaborative environment with steep learning curves
• A culture that values builders of relationships not just numbers

If youre someone who believes thatgreat relationships drive great business and you enjoy turning clients into long-term partnersthis is where you belong.