Phlebotomy Manager

Site: The Brigham and Womens Hospital Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Responsible for productivity quality and service strategic planning and continuous improvement of the phlebotomy program with strict adherence to regulatory requirements and alignment with Enterprise goals and strategy.

Does this position require Patient Care Yes

Essential Functions
-Assures quality compliance efficiency and patient satisfaction across phlebotomy operations.
-Responsible for implementing MGB-wide standards at the local level including strategic initiatives.
-Coordinates with other departments to ensure seamless integration.
-Leads departmental meetings ensuring communication to staff and engagement in sharing goals and priorities.
-Monitors employee performance and performance improvement works with the Human Resources team on employee relations matters.
-Prepares and monitors departmental operating and capital budgets manages resources and equipment procurement.
-Develops and implements policies and procedures for the phlebotomy department maintains inspection readiness and compliance.

EducationHigh School Diploma or Equivalent required or Associates Degree Related Field of Study preferred or Bachelors Degree Related Field of Study preferredCan this role accept experience in lieu of a degreeNoLicenses and CredentialsPhlebotomy Technician National Certification - Generic - HR Only required Class D Passenger Vehicle Drivers License State License - Generic - HR Only preferredExperienceMinimum 4 years of Phlebotomy Supervisory experience with an Associates Degree 3-5 years required or Minimum 6 years of Phlebotomy Supervisory experience with an HS or equivalent degree 5-7 years requiredKnowledge Skills and Abilities- In-depth knowledge of phlebotomy regulatory requirements ensuring accountability within the team. - Must have demonstrated leadership communication (oral and written) and problem-solving ability. - Must be highly organized efficient and able to work independently. Requires human relations skills to influence and motivate others. - Proficient with statistical and computer productivity software. - Advanced management and organizational skills with strong attention to detail. - Competent in training and mentorship conflict resolution and incident management abilities. - Active in productivity benchmarking work including a fluency in finance.

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Onsite

75 Francis Street

40

Regular

Day (United States of America)

Pay Range

$86611.20 - $126027.20/Annual

Grade

8

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

2200 The Brigham and Womens Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework