Director, Support
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Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Software Developer
At GoldCare were on a mission to make healthcare smoother and smarter.
Delivering cutting-edge information management software that empowers clinics and providers to focus less on paperwork and more on people. For decades our solutions have been the go-to for healthcare professionals who value precision efficiency and simplicity.
As a proud division of Constellation Software () were backed by the innovation stability and expansive reach of a market-leading global software provider.
Join a team that is passionate about transforming healthcare behind the scenes where your work counts your voice is heard and you are ready to make meaningful impact. If you are looking for a sprinkle of fun into your career GoldCare is the place to start; and thrive.
Learn more about GoldCare at:
About the Role
This role is ideal for new graduates or early-career professionals who want hands-on experience with real production systems and a clear path for growth. You will learn both legacy and modern technologies with mentorship from experienced team members.
Our organization follows a hybrid work structure with one in-office day per week at the Waterloo office and the remainder of the week can be remote or from the office based on task requirements or personal work preferences.
Some of the Tasks
Back End Platform Modernization & Building for the Future
- Participate in initiatives to modernize legacy database structures tooling and operational practices.
- Assist with improving data models documentation and standards to support long-term maintainability.
- Learn and apply modern database and platform concepts while respecting the realities of long-lived systems.
Database Administration & Operational Support
- Support and maintain GoldCares MultiValue database environment used in production by customers.
- Monitor database health performance and availability; identify trends and potential risks.
- Troubleshoot database and data-related issues in collaboration with development and support teams.
- Support release activities by validating database changes scripts and data impacts.
Using AI to Support Modernization
- Leverage AI-assisted tools to analyze database structures queries and data usage patterns.
- Use AI to help identify optimization opportunities performance improvements and data quality issues.
- Collaborate with senior team members to evaluate responsible secure use of AI within database and platform workflows.
- Continuously learn how AI can enhance productivity while maintaining strong governance and data protection practices.
Education
- Diploma or degree in Computer Science Information Technology Software Engineering or a related field.
- Relevant coursework such as Databases Data Structures Operating Systems Systems Analysis or Cloud Computing is highly valued.
- Internship co-op or capstone project experience involving databases or backend systems is an asset but not required.
Work Experience (Entry-Level Friendly)
- 02 years of professional experience supporting databases applications or systems (including internships or co-op roles).
- Hands-on experience gained through school projects labs or personal learning using any database technology (SQL or non-SQL).
- Familiar with or highly motivated to learn to apply AI-based tools within the SDLC.
- Demonstrated ability to learn new technologies including legacy platforms with guidance and mentorship.
- Exposure to troubleshooting scripting or supporting production-like systems is beneficial.
Whats Important to Us
Make long term investments
In people technology and customers. What goes around comes around and when possible we try to pay it forward.
Growth through learning
Learning is the key to success. We encourage employees to share their expertise and best practices with their peers. That way we all grow together.
Autonomy
Our staff operate independently in a decentralized structure. Whenever possible we provide the independence required to drive growth and success.
Trust Comes First
We believe in full transparency and ongoing communication; if there is a problem we try to work collaboratively on solutions.
Salary Range (Ontario & BC Only):
The estimated base salary range for this role is CAD$85500.00 - CAD$104500.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors including work location candidate experience and expertise and other relevant considerations.We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race religion sex sexual orientation including gender identity or expression pregnancy national origin age marital status veteran status disability status or any other category or characteristic protected by law.Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at #AxisRequired Experience:
Director
