Help Desk
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Job Location:
Madison, OH - USA
Hourly Salary:
$ 15 - 20
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Codeworks an LRS company is seeking a Help Desk for a contract opportunity. This role offers the chance to apply your skills in support of meaningful work for one of our client partners.
Our client is seeking a Help Desk in a collaborative team that supports users with digital tools systems and platforms. This role is well suited for individuals who enjoy learning new technologies solving problems and providing positive support experiences to customers or internal users. This job will be hybrid position.Key Responsibilities
- Provide support for digital tools systems and platforms used by customers or team members
- Respond to questions and issues in a professional timely and solutionfocused manner
- Collaborate with team members to meet service goals and support shared objectives
- Communicate clearly and document interactions issues and resolutions using established processes
- Adapt to new technologies tools and workflows as they are introduced
- Working with digital tools systems or platforms with a demonstrated ability to learn new technologies efficiently
- Customer service or clientfacing role with success resolving issues and building positive working relationship
- Working in a teambased environment contributing to shared goals and participating in open communication
Codeworks an LRS company is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race color religion creed national origin sex age disability marital status gender identity domestic partner status sexual orientation genetic information citizenship status or protected veteran status.
In some cases Codeworks an LRS company uses generative artificial intelligence (AI) in support of our hiring processes. Codeworks takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying you will be notified and will have the opportunity to opt out. Please contact with any questions.
About Company
Levi, Ray, and Shoup, Inc. (LRS) is a global provider of technology solutions, providing IT consulting, IT solutions with locations around the world.
