Front Desk Receptionist

• High School graduate or equivalency.
• One year clerical or receptionist experience. Medical office experience preferred.
• Knowledge of medical terminology.
• Good phone etiquette.
• Ability to write legibly and do basic mathematics.

• Excellent communication (oral and written) interpersonal skills and computer skills specifically Microsoft Professional Office software programs.
• Ability to use computer or other electronic device to utilize EHR system and companion software.
• Fluency in English and Spanish required.

ESSENTIAL FUNCTIONS:

• Receives greets and directs patient for their health exam.
• Completes the fee ticket collects payment and insurance information.
• Utilizes Electronic Practice Management (EPM) system to schedule appointments.
• Assembles patient charts and maintains appropriate forms in the charts.
• Maintain patients files. Enters appropriate data into the Electronic Health Record (EHR) as necessary.
• Copies and sends patients medical record upon written patient request.
• Types patient letters correspondences request for services and referrals.
• Receives and distributes the daily documents received by courier mail or fax.
• Answers phone records and delivers messages.
• Interprets for the providers and staff as needed.
• Informs patients about programs and services at Santo Nino Health Center.
• Assists with applications and/or refers patients for various services.
• Other duties as assigned by management.