Treatment Coordinator

University Of Florida

Job Location:

Gainesville, FL - USA

Hourly Salary: $ 16 - 17

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Classification Title:	Clin Svc Representative II
Classification Minimum Requirements:	High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.
Job Description:	Treatment Coordinators support our TEAMS Program and are an essential part of managing clinical operations for our undergraduate dental program. This patient-centered student-friendly role plays a vital part in advancing UFCDs mission to provide high-quality dental education and exceptional patient care. Each coordinator is assigned approximately 21 student dentists within one TEAM with their collective patient pool of roughly 700 patients coordinate schedule and monitor patient care needs. This position requires continuous use of the PC axiUm patient management program and communications via electronic mail to accomplish daily tasks. Student Relations:Intermediate/assist/advise/manage student dentists regarding student/patient clinic schedules patient financial accounts student/patient relations and student/faculty relations managing one team (of 21 student dentists) with a Team Leader for patient care. Schedule clinic chairs effectively and completely. Manage the clinic schedule to ensure all clinic chairs are filled to provide timely and appropriate care to the patients and clinical experience for dental students. Work as a team with fellow treatment coordinator(s). At least once per semester direct chart reviews with all as liaison between students and faculty regarding patient treatment and student progress for all student dentists team members. Continually track patient financial accounts throughout the student dentists two-year period in the dental clinics. Assist student dentists in notifying patients if accounts are not current. Team Functions:Manage one team of 21 students with roughly 700 patients. Meet with student dentists and their respective faculty Team Leader; Communicate with the Team Leader throughout the week; Update students and Team Leader of clinical and schedule changes: Facilitate transfer of patients between team members; manage all written and verbal communication with contact notes and attachments in patient record; Conduct team meetings and morning huddles as needed and maintain minutes of meetings. Patient Relations: Act as liaison (either in person or by telephone) between patient and student in terms of accounts treatment progress updates on patient health-instances when student is not available. Route specific questions or problems to appropriate faculty Team Leader department chair or Patient Advocate regarding patient care problems for student dentists assigned patients. Financial Accounting:Generate financial reports regarding patient accounts. When necessary refer uncollectible accounts to the Business Office. Assist student dentists with any changes in insurance policies and submissions and with verification. Communicate with the Business Office on a regular basis regarding Medicaid coverage contracts patient payments refunds duplicate charges changes in fee codes and changing policies. Conducting Surveys:Distribute survey forms either UFCD or American Dental Association (ADA) related to patients students and/or faculty; collect and process surveys; collect data; and prepare reports for UFCD Quality Assurance and Compliance (QA&C). General:Proctor Clinical Examinations (Mock Board Examinations) two times per year. Participate in Quality Assurance process of UFCD. Participate in Treatment Coordinator meetings once per week with the Manager of Clinical Operations. Provide coverage of fellow coordinator in the event of his/her coverage for other Treatment Coordinators if reception and mail duties on a rotating basis; Perform chart locker audits and other related duties as assigned.
Expected Salary:	$16.76 - $17.00 per hour; commensurate with education and experience Benefits: The University of Florida offers low-cost State Health plans a number of Dental plans to fit you and your familys needs and Vision. Domestic partner coverage through GatorCare is also available. Optional plans such as life disability legal and accident insurance are also available. Build your retirement roadmap with competitive pension plans investment accounts and a host of voluntary add-ons such as 457 deferred compensation and 403(b) plans. UF provides a variety of leave programs including vacation sick leave 11 paid holidays personal leave days and family medical leave. TEAMS employees accrue approximately 22 vacation days annually 13 sick days annually and 4 personal leave days typically used during the holiday closing period (accruals based on full-time employment). UF also provides you the flexibility to deal with lifes challenges by offering paid family leave eight full weeks of leave over a 24-month period. UF Employees are also eligible for the GatorPerks discount program which provides big savings at various businesses and retailers! Explore UFs plethora of benefit options here: TEAMS Benefits
Required Qualifications:	High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.
Preferred:	Two years of dental clinic experience Multi-practitioner Dental Practice scheduling experience Proficient with a multi-line phone system and have communication skills to answer multiple questions. Experience handling general office equipment to include facsimile machine computer copier calculator Skills operating a computer and be proficient with Windows and Microsoft Office (Word and Excel)
Special Instructions to Applicants:	In order to be considered you must upload your cover letter resume and a list of three references. This position is eligible for veterans preference. If you are claiming veterans preference please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veterans Preference Pagefor more specific information. Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:	Yes

Required Experience:

Classification Title:Clin Svc Representative IIClassification Minimum Requirements:High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.Job Descript...

Classification Title:	Clin Svc Representative II
Classification Minimum Requirements:	High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.
Job Description:	Treatment Coordinators support our TEAMS Program and are an essential part of managing clinical operations for our undergraduate dental program. This patient-centered student-friendly role plays a vital part in advancing UFCDs mission to provide high-quality dental education and exceptional patient care. Each coordinator is assigned approximately 21 student dentists within one TEAM with their collective patient pool of roughly 700 patients coordinate schedule and monitor patient care needs. This position requires continuous use of the PC axiUm patient management program and communications via electronic mail to accomplish daily tasks. Student Relations:Intermediate/assist/advise/manage student dentists regarding student/patient clinic schedules patient financial accounts student/patient relations and student/faculty relations managing one team (of 21 student dentists) with a Team Leader for patient care. Schedule clinic chairs effectively and completely. Manage the clinic schedule to ensure all clinic chairs are filled to provide timely and appropriate care to the patients and clinical experience for dental students. Work as a team with fellow treatment coordinator(s). At least once per semester direct chart reviews with all as liaison between students and faculty regarding patient treatment and student progress for all student dentists team members. Continually track patient financial accounts throughout the student dentists two-year period in the dental clinics. Assist student dentists in notifying patients if accounts are not current. Team Functions:Manage one team of 21 students with roughly 700 patients. Meet with student dentists and their respective faculty Team Leader; Communicate with the Team Leader throughout the week; Update students and Team Leader of clinical and schedule changes: Facilitate transfer of patients between team members; manage all written and verbal communication with contact notes and attachments in patient record; Conduct team meetings and morning huddles as needed and maintain minutes of meetings. Patient Relations: Act as liaison (either in person or by telephone) between patient and student in terms of accounts treatment progress updates on patient health-instances when student is not available. Route specific questions or problems to appropriate faculty Team Leader department chair or Patient Advocate regarding patient care problems for student dentists assigned patients. Financial Accounting:Generate financial reports regarding patient accounts. When necessary refer uncollectible accounts to the Business Office. Assist student dentists with any changes in insurance policies and submissions and with verification. Communicate with the Business Office on a regular basis regarding Medicaid coverage contracts patient payments refunds duplicate charges changes in fee codes and changing policies. Conducting Surveys:Distribute survey forms either UFCD or American Dental Association (ADA) related to patients students and/or faculty; collect and process surveys; collect data; and prepare reports for UFCD Quality Assurance and Compliance (QA&C). General:Proctor Clinical Examinations (Mock Board Examinations) two times per year. Participate in Quality Assurance process of UFCD. Participate in Treatment Coordinator meetings once per week with the Manager of Clinical Operations. Provide coverage of fellow coordinator in the event of his/her coverage for other Treatment Coordinators if reception and mail duties on a rotating basis; Perform chart locker audits and other related duties as assigned.
Expected Salary:	$16.76 - $17.00 per hour; commensurate with education and experience Benefits: The University of Florida offers low-cost State Health plans a number of Dental plans to fit you and your familys needs and Vision. Domestic partner coverage through GatorCare is also available. Optional plans such as life disability legal and accident insurance are also available. Build your retirement roadmap with competitive pension plans investment accounts and a host of voluntary add-ons such as 457 deferred compensation and 403(b) plans. UF provides a variety of leave programs including vacation sick leave 11 paid holidays personal leave days and family medical leave. TEAMS employees accrue approximately 22 vacation days annually 13 sick days annually and 4 personal leave days typically used during the holiday closing period (accruals based on full-time employment). UF also provides you the flexibility to deal with lifes challenges by offering paid family leave eight full weeks of leave over a 24-month period. UF Employees are also eligible for the GatorPerks discount program which provides big savings at various businesses and retailers! Explore UFs plethora of benefit options here: TEAMS Benefits
Required Qualifications:	High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.
Preferred:	Two years of dental clinic experience Multi-practitioner Dental Practice scheduling experience Proficient with a multi-line phone system and have communication skills to answer multiple questions. Experience handling general office equipment to include facsimile machine computer copier calculator Skills operating a computer and be proficient with Windows and Microsoft Office (Word and Excel)
Special Instructions to Applicants:	In order to be considered you must upload your cover letter resume and a list of three references. This position is eligible for veterans preference. If you are claiming veterans preference please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veterans Preference Pagefor more specific information. Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:	Yes