Specialist, Technology Solutions
Durham, NC - USA
Job Summary
About the Role
Pearsons Office of the CTO organization is seeking a skilled and strategicBusiness Analystto partner with our HR and Legal technology teams. This role will serve as the connective tissue between business stakeholders and technology delivery ensuring that requirements are clearly defined thoroughly evaluated and thoughtfully prioritized before development begins.
You will have a front-row seat at the intersection of business need and technical delivery helping leaders articulate their vision deconstruct complex requests and define problems in a structured actionable way. The ideal candidate is not just a note-taker but a thinkersomeone who can challenge assumptions connect the dots and ensure the organization makes smart informed decisions about technology change.
Key Responsibilities
- Lead full end-to-end requirements scoping and analysis for HR and Legal technology initiatives.
- Collaborate with stakeholders to translate ideas into clear comprehensive and validated business requirements.
- Distinguish between overlapping or interdependent business needs ensuring all solution designs consider the broader process and technology landscape.
- Partner closely with the Delivery Manager and development teams to ensure accurate and complete backlog grooming.
- Promote a structured and consistent approach to requirements gathering championing the adoption of an enterprise-wide process as it evolves.
- Facilitate workshops interviews and working sessions to elicit document and refine business requirements.
- Support evaluation of new technology solutions particularly for Legal where requirements may extend beyond existing platforms.
- Maintain traceability between business needs solution design and delivered functionality.
- Provide thought leadership to stakeholders ensuring alignment across HR and Legal initiatives and minimizing rework due to unclear or changing scope.
Required Qualifications
- 5 years of business analysis experience preferably within enterprise technology or digital transformation teams.
- Strong track record of gathering documenting and managing complex business requirements end-to-end.
- Experience working across cross-functional teams and translating non-technical business needs into technical requirements.
- Proven ability to challenge assumptions diplomatically and guide stakeholders toward clear actionable requests.
- Exceptional communication facilitation and organizational skills.
- Experience working in agile delivery environments.
Preferred Qualifications
- Experience with HR systems such asOracle Fusion HCM Saba Degreed or otherHRIS/LMS/LXPplatforms.
- Familiarity withLegal technology platformssuch asIronclad CLM ServiceNow Onit TrustArc or similar tools.
- Exposure to enterprise service management tools and backlog management processes (e.g. Jira or ServiceNow).
- Background in corporate technology or shared services environments.
Why Join Pearson
At Pearson youll help shape how technology empowers learning and innovation globally. Youll work with a team that values curiosity collaboration and thoughtful solution designall while driving meaningful change across our enterprise systems.
This is a hybrid work setup with a preference for candidates who are able to work onsite at our Durham office three days per week.
Applications will be accepted through March 25. This window may be extended depending on business needs.
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set level of experience and specific location. As required by the California Colorado Hawaii Illinois Maryland Minnesota New Jersey New York State New York City Vermont Washington State and Washington DC laws the pay range for this position is as follows:
The full-time salary range for this role is between $90000 - $110000
This position is eligible to participate in an annual incentive program and information on benefits offered is here
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Required Experience:
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About Company
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gen ... View more