Senior Operator, Technology Support
San Jose, CA - USA
Job Summary
At Bloom Energy our vision for a world powered by clean reliable and affordable energy is more than just a dream were making it reality.
For over two decades weve been at the forefront of the global energy transition pioneering solutions that empower critical industries to thrive in a rapidly digitizing energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals electric grids manufacturing facilities and utilities our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining whats possible by delivering energy abundance for all. With more than 30000 fuel cell modules deployed worldwide we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled time-to-power capabilities reliability and sustainability ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.
At Bloom we thrive on collaboration bold thinking and relentless innovation. We believe that together we can create a brighter more sustainable future while tackling the most pressing challenges of the 21st century.
This is a fully on-site in office role.
Job Responsibilities:
Build deep expertise in islanded operation of Bloom Energy fuel cells.
Address system alarms promptly and execute corresponding corrective actions.
Analyze fleet data and performance trends to uncover systemic issues and determine their root causes.
Collaborate with Controls Product support and Technical Support Engineers to drive improvements in control algorithms system health and reliability.
Create update and maintain standard operating procedures (SOPs) and troubleshooting guides (TRGs).
Skills and Experience:
2 years of experience working with DSC/SCADA environment
Technical knowledge of mechanical systems piping and instrumentation diagrams (P&ID plumbing and valve operation)
Demonstrates a consistently positive solutions-oriented mindset aligned with organizational expectations
Exhibits a foundational understanding of Bloom fuel cell functionality with the ability to recognize and support essential aspects of islanded system operation.
Exhibits strong self-motivation and the ability to operate effectively in a fast-paced dynamic work environment
Possesses excellent written and verbal communication skills suitable for cross-functional coordination
Proven ability to take initiative and execute responsibilities independently with minimal oversight
Strong analytical capability with proficiency in Microsoft Office applications and related productivity tools
Willingness and ability to support a 24/7 operational environment as required by business needs
Ability to work assigned 8-hour shifts as part of a full-coverage around-the-clock operational model
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Salary Ranges:
$31.57 - $45.43Required Experience:
Senior IC
About Company
Bloom Energy’s leading solid-oxide platform for the distributed generation of electricity and hydrogen production is changing the future of energy.