Sales Officer – Digital Solution Sales – Government

Key Responsibilities

1. Market Development & Opportunity Origination

• Identify and develop business opportunities across MDAs LGAs State Agencies and Parastatals within assigned territories
• Build and maintain strong relationships with key officers and influencers within government institutions
• Proactively source leads and support early-stage engagement with potential clients
• Maintain a healthy and active pipeline of opportunities

2. Stakeholder Engagement & Deal Support

• Support engagement with key decision-makers including Directors Heads of Units and operational leads
• Participate in client meetings presentations and solution discussions alongside the Team Lead
• Follow through on client engagements to drive momentum and progress opportunities to closure
• Support documentation proposal preparation and internal approvals

3. Sales Execution & Client Onboarding

• Drive onboarding of public sector clients onto digital platforms including:
  • ALATPay
  • POS/APMS
  • Virtual Accounts / Wallets
  • NQR / Cards
• Ensure all onboarding requirements are completed accurately and timely
• Work with internal teams to facilitate smooth deployment and go-live

4. Collections Growth & Revenue Support

• Drive transaction volumes and usage across onboarded clients
• Monitor performance of deployed solutions and ensure consistent activity
• Support delivery of collections and fee income targets
• Identify gaps in performance and escalate for resolution

5. Implementation & Adoption Management

• Support training of client staff agents and end users on deployed solutions
• Ensure clients actively use the platforms post-implementation
• Follow up consistently to drive adoption and reduce dormancy
• Support resolution of operational issues affecting usage

6. Relationship Management & Account Growth

• Maintain regular engagement with assigned public sector clients
• Identify opportunities to expand solution usage within existing accounts
• Support cross-selling of additional products and services
• Ensure client satisfaction and retention

7. Pipeline Tracking & Reporting

• Maintain accurate and up-to-date pipeline reports (Status Timeline Value)
• Provide weekly updates on opportunities activities and challenges
• Track progress of deals from origination to closure
• Provide market and client feedback to the Team Lead

Intelligence & Field Insights

• Gather intelligence on competitor activities pricing and solutions
• Provide insights on customer needs and emerging opportunities
• Support refinement of go-to-market strategies based on field experience

Key Requirements

• Education: Minimum of First Degree in Any Discipline. Additional Qualification will be an Added Advantage
• Experience in sales marketing or business development (banking or public sector is an advantage)
• Strong communication and interpersonal skills
• Ability to engage confidently with government officials at operational and mid-management levels
• Basic understanding of digital banking and payment solutions
• High level of drive resilience and execution focus
• Ability to work independently in a field-driven role