Director, Learning & Development, GOS

Cushman & Wakefield

Job Location:

Chicago, IL - USA

Monthly Salary: $ 136000 - 160000

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title

Director Learning & Development GOS

Job Description Summary

Role Overview

Cushman & Wakefield is seeking a Director Learning & Development to lead the design and execution of a modern global learning strategy for Global Occupier Services (GOS). This role will be instrumental in building the learning strategy for the future of work with a heavy emphasis on AI enablement digital upskilling leadership capability and business critical skills that accelerate performance productivity and growth.

As a senior leader within the People organization this role will define how learning drives business outcomes moving beyond traditional training toward capability building behavior change and measurable impact. The Director will partner closely with GOS leadership HR Technology & Data Solutions and Operations to ensure learning is practical scalable and embedded in how the business operates.

This is a strategy first execution-oriented role responsible for setting vision building frameworks and ensuring delivery that equips leaders and teams to thrive in an increasingly AI-enabled data driven environment.

Job Description

Key Responsibilities

Learning Strategy & AI Enablement

Define and lead the GOS Learning & Development strategy aligned to business priorities growthobjectives and the future capabilitiesacross the organization.

Design and scale a comprehensive AI upskilling strategy enabling leaders and employees to effectively adopt understand and apply AI and digital tools in their roles.

Establishrole-basedlearning paths and capability frameworks across leadership professional operational and technical roles with clearproficiencyexpectations.

Partner with Technology Data and Product leaders to ensure learning supports technology adoption workflow integration and measurable productivity gains.

Leadership & Capability Development

Architect and deliver global leadership development programs that build inclusive resilient andfuture readyleaders aligned with Cushman & Wakefields values and GOS strategy.

Translate complex business leadership and AI concepts into practical engaging learning experiences that drive real behavior change.

Embed learning into moments that matteronboarding role transitions organizational change and critical business initiatives.

Design Delivery & Innovation

Oversee the design and development ofhigh impactlearning solutions across modalities including:

Instructor ledand virtual programs

Digital andAI enabledlearning experiences

Role basedcurricula and learning journeys

Job aids playbooks and performance support tools

Champion innovative learning approaches staying current on emerging learning technologies AI trends and best practices.

Ensure learning solutions are scalable globally relevant and tailored to the realities of a complexclient-facingbusiness.

Governance Measurement & Impact

Establish strong governance standards anda single sourceof truth for GOS learning content.

Define and track learning effectiveness adoption and capability outcomes using data to continuously improve and retire outdated content.

Provideexecutive readyinsights on learning impact risks and opportunitiesclearly linking learning investments to business results.

Stakeholder & Vendor Management

Serve as a trusted advisor to senior GOS leaders HR partners and functional stakeholders.

Lead and manage external vendors and partners to ensure quality alignment and outcomes.

Build strong collaboration across regions functions and time zones bringing a global mindset to all initiatives.

Qualifications & Experience

Bachelors degree in education Instructional Design Organizational Development HR or related field (or equivalent experience).

810 years of progressive experience in Learning & Development withdemonstratedsuccess buildingenterprise levellearning strategies.

Proven experience designing and scaling leadership development and digital/technology enabledlearning programs.

Strong understanding of AI digital transformation and technology adoption as it relates to workforce capability.

Demonstrated ability to translate business strategy into learning priorities with measurable impact.

Experience working in global matrixed organizations with senior leaders.

Preferred

Experience in commercial real estate professional services or complex operational environments.

Handson experience with LMS platforms (e.g. Workday Learning) learning analytics and modern authoring tools.

Familiarity with change management and how learning supports transformation initiatives.

Leadership Competencies

Strategicfuture orientedthinker with strong business acumen

Data drivenandoutcomes focused

Highly effective communicator with executive presence

Comfortable operating at both strategy and execution levels

Collaborative inclusive leader with a global mindset

Calm organized and adaptable in fastmoving environments

Why This Role Matters

This role will shape how GOS builds skills for the future particularly as AI and digital capabilities become core to how we serve clients andoperateat scale. The Director Learning &Developmentwill play a pivotal role in ensuring our leaders and teams are confident capable and prepared to succeed in an evolving landscape.

AAP/EEO Statement:

C&Wprovidesequal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law. Further the company takes affirmative action to ensure that applicants are employed and employees during employmentare treatedwithout regard to any of these characteristics. Discrimination of any type will notbe tolerated.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 136000.00 - $160000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.

INCO: Cushman & Wakefield

Required Experience:

Director

Job TitleDirector Learning & Development GOSJob Description SummaryRole Overview Cushman & Wakefield is seeking a Director Learning & Development to lead the design and execution of a modern global learning strategy for Global Occupier Services (GOS). This role will be instrumental in building the l...