Training Specialist

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

At Caterpillar we work to help our customers build a better world. Without our team of talented bright and driven individuals we wouldnt be the Caterpillar we are today. Now this is your chance to join our team and do work that matters. We want you to help us enable customer success make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic organized self-starter to join our Product Support and Logistics Division as a Training Specialist in Peoria IL.

OurProduct Support and Logistics Division (PSLD)is one of the most innovative divisions within PSLD as within all of Caterpillar our priority is ourcustomers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts integrated logistics and global service to develop and support our global dealer network and customers.

Werecommittedto our customers who build a better world with our products services and solutions. We understand and show the value of why they should always choose us. Were exploring new ideas and opportunities innovatingto discover the breakthroughs necessary for tomorrows growth.

Job Summary:

As the Training Specialist you will support the design development and delivery of technical training modules and courses in Basic Diesel Engines Basic Machine Components Machine System Orientation Program Cat Electric Power I Product Link Elite for Data Centers and Workplace Assessor for dealers customers and internal-facing employees to maintain and enhance job-related technical competence.

Additional Information:

• Location: Peoria IL (United States)
• Required Travel: Up to 25%
• Relocation Assistance Offered: None
• US Work Authorization Sponsorship Offered: None

What You Will Do:

• Develop and deliver instructor-led technical training in Basic Diesel Engines Basic Machine Components Machine System Orientation Program Cat Electric Power I Product Link Elite for Data Centers and Workplace Assessor.
• Design update and maintain technically accurate course materials assessments and hands-on lab activities in collaboration with instructional designers and SMEs.
• Conduct technician competency and skills assessments; analyze results to identify gaps and drive targeted training improvements
• Ensure training delivery and materials comply with technical standards safety requirements and organizational policies.
• Evaluate training effectiveness using performance metrics and ROI data; implement continuous improvements.
• Partner with product and industry teams to align training with current products strategies and operational initiatives.
• Maintain training labs tooling and equipment; support updates and capital equipment planning.
• Collaborate with the global instructor network to standardize content share best practices and improve program effectiveness.

What You Have (Required Skills):

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.
• Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Technical Expertise: High level understanding of engine and generator set systems: Air & Exhaust Fuel Cooling Lubrication and electrical systems.

What Will Put You Ahead (Preferred Skills):

• 5 years of experience as a technician technical support and classroom instructor or related experience
• Mechanical/Electrical degree apprenticeship or comparable job experience
• Understanding of PPE (Personal Protective Equipment) electrical and mechanical safety practices.
• Caterpillar Instructor Accreditation Program (CIAP) certification or ability to complete within six months.
• Proven ability to deliver technical trainings to diverse multi-cultural audiences.
• Strong mechanical and electrical troubleshooting skills including experience with ET SIS and TMI.
• Working knowledge of Caterpillar generator sets and control systems.
• Demonstrated commitment to safety quality and high instructional standards.
• Strong computer skills with experience developing training materials (desktop publishing).

What You Will Get:

Through it all we areone team creating and delivering world-class components and solutions superior to the competition. Learn more about theCaterpillar Experience.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply Join our Talent Community.