Technician, Show ControlShow Systems Universal Horror Unleashed
Las Vegas, NV - USA
Job Summary
JOB SUMMARY
Responsible for the highly skilled discipline specifictechnical operationsof Show Control/Show Systemswithin Universal Horror Unleashed(UHU). Completes installations routine maintenance and repairs asassignedtoensure showquality and positive guest experience. Ensures safety of self guestsand other Team Members by taking proper safety precautionsfollowing both state and company specific standards. Provides installationsshow control modificationsand re-programmingfortheassistancefor anyEntertainmentsetand designchangesforthe operation seasonal offerings andspecial eventsensuring proper installation from a safety and design perspective.
JOB RESPONSIBILITIES
- Serves as key Show Controls/Show Systemstechnicalexpert for Universal Horror Unleashed. Installsoperates andmaintainsshow control and show system technology and equipment as designed. Completes routine maintenance on allshow control and show systemsequipment to ensure safety standards and proper daily operation. Supports show control modifications and re-programmingeffortsin partnership with Entertainmentformaintainingthe creative intent andintegration of new concepts/designs.
- Performsroutine inspections and preventative measuresincluding but not limited to file andshow systems equipment checksandtestingarchivingandbacking up show files installation and maintenancereviews ofsoftware updatesandleadingcalibration or replacement of Show Control components as needed on the UHUShow Control show control systems includeMedialon Q-SYS Arduino RaspberryPIand Networked systems (audio lighting video) and morewhich requirecontinuous inspections to ensurean efficientoperation.
- Troubleshootssystem failures and provide immediate and long-term corrective actions that will improve operation reliability and safety. Involves researching solutions for defective componentsand instructional information to complete the repair process whenrequired. This entails logical extensive troubleshootingreferencing oftechnical drawings/manuals and specifications and tracking history of past failures and solutions.
- Assistsin implementing show quality and performance standards as defined by Entertainment and Technical data entry into a logged tracking systemincludinginspections corrective actions and/or repairs made while listing parts required andutilizedto maintain accuracy of usage.
- Responsible for effectively communicating necessary informationpertaining tothe technical operation of UHU to both upper management and affected Team Members. Completes necessary reporting through the propersystemsincludingMaximoto ensure effective communication between shifts as well as with Technical Management and Technical Coordinators.
- Maintains a working knowledge of Q-SYS and otherEntertainmentshow systems staying up to date with industry standards tools technologies to find more efficient ways tooperateand high show all state and company mandated training andmaintainsanyrequired license renewals.
- Understand and activelyparticipatein Environmental Health & Safety responsibilities by following established UDXpolicy procedures training and team member involvement activities.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITY:
Individual Contributor
ADDITIONAL INFORMATION:
Carries out supervisory responsibilitiesin accordance withthe organizations policies and applicable laws.
QUALIFICATIONS:Toperform this job successfully an individual must be able to perform each essential duty requirements listed below are representative of the knowledge skills and/or abilities (KSAs)required.
Knowledge ofMedialon Q-SYS Arduinoand Raspberry PI Programming.
Experience incomputernetworking infrastructureand troubleshootingsystems.
Strong Problem-Solving skills and attention to detail.
Ability to work in a team environment.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Consistent attendance is a job requirement.
CERTIFICATIONS LICENSES REGISTRATIONS:
Any required local and state certifications including OSHA 10 and Q-SYS Level 1. Q-SYSLevel 2VisionSuiteCertification is preferred.
- Must be able to obtain Non-Gaming work card upon employment.
EDUCATION:
Associatesdegreein related fieldispreferred.
EXPERIENCE:
3yearsofshow controls/show systemsexperienceisrequired 1 year of experiencewithin the professional entertainment or themed entertainment industryispreferred; or equivalent combination of education and experience.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Destinations & Experiences via-email the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Destinations & Experiences HR/Recruitment will be deemed the sole property of Universal Destinations & Experiences. No fee will be paid in the event the candidate is hired by Universal Destinations & Experiences as a result of the referral or through other means.
Universal Horror Unleashed. Here you can.
Universal Destinations & Experiences is an equal opportunity employer. Universal elements and all related indicia TM & 2026 Universal Studios. All rights reserved. EOE
Required Experience:
IC