Workplace Experience Coordinator

At the heart of everything we do is our vision to change lives every day and our mission to grow The National Lottery responsibly and champion its impact.

We are Allwyn UK part of the Allwyn Entertainment Group a multi-national lottery operator with a market-leading presence across the USA (Michigan and Illinois) and Europe including Czech Republic Austria Greece Cyprus and Italy.

While the main contribution of The National Lottery to society is through the funds to good causes at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime largescale transformation journey by creating a National Lottery that delivers more money to good causes.

Well talk a bit more about us further down the page but for now lets talk about the role and who were looking for

A bit about the role

TheWorkplacecoordinatoris responsible forhelping to create an exceptional workplace experience for colleagues across all our office locations. This role is integral in coordinating all aspects of the workplace operation ensuring an inclusive and high-quality service delivery that is reflective of Allwyns culture and values. Thecoordinatorwill collaborate closely with our in-house team as well asour outsourcedservicepartnersensuring we are offering a safesecureand productive workplace environment thatoperatesin line with our social value commitments.

What youll be doing

• Serveas the primary point of contact for all workplace-related inquiries and requests.

• Coordinate office space planning seating arrangements and allocation based on business needs.

• Oversee office supplies equipment and furniture procurement ensuring adequacy and functionality.

• Manage relationships with vendors suppliers and service providers for workplace-related services.

• Assistin planning and executing office events meetings and activities.

• Collaborate with various departments to support their workplace needs andfacilitateinterdepartmental coordination.

• Conduct regular inspections to ensure the workplace meets safety health and cleanliness standards.

• Address and resolve workplace-related issues promptly and efficiently.

• Schedule oversee and escort as necessary external contractors

• Provide administrative support including managing correspondence scheduling meetings and handling office-related documentation.

• Travel to other sitesto provide supportin having a consistent approach to Workplace Experience

• Assistin onboarding new employees including setting up workstations and providing necessary resources.

What experience were looking for

• Confident and comfortable with manualhandling

• A customer-centric attitude to ensure all internal staff and visitors havepositiveexperience in the work environment.

• Adaptability and flexibility to manage and take care of a wide range of tasks as well as a positive attitude andself-motivationtoimprovethe way in which things are done.

• Strong communicationskills to work with awide rangeof individuals.

• Experience in a similar role would be beneficial but not essential.

Key Measures of Success:

• An inspiringsafeand productive workplace that reflects Allwyn culture and Values.

• Apositiveandinclusiveworkplace experiencefor Allwyn colleagues and partners.

• A people centric service deliveryapproach.

About us

At Allwyn we are dedicated to changing lives and growing the National Lottery responsibly championing its positive impact on people places and the planet.

• Innovation - We pride ourselves on it! Were constantly looking for new ways to excite our customers bringing new products to market to enjoy which is all supported by our responsible play values and making them accessible to all.
• Giving back Did you know that playing the lottery generates around 30m a week for charities and good causes in the UK Our aim is to have doubled this number by the end of the first 10-year license.
• Sustainability Our aim is to become a net zero national lottery. We have 2030 targets to decarbonise our operations and energy. Weve already transitioned to renewable energy providers made our London and Watford offices zero gas and ensured our fleet consists of low-emission addition were working with our value chain partners to develop a net zero target date.
• Empowering every voice We believe in creating a culture where everyone feels they belong can be themselves has access to opportunities and can thrive for the benefit of good causes. Our diverse teams are working hard to make all parts of The National Lottery inclusive whether people play a game in a store or online because when everyone can play everyone wins..

An inclusive reward offering with wellbeing at the centre

At Allwyn inclusion is built into how we care for our people. Our benefits and policies support colleagues and their families at every stage of life and career. By prioritising wellbeing and belonging we create a workplace where everyone feels valued rewarded and empowered to succeed. Our people are more than colleagues - theyre winners driving positive change and making a real difference in communities.

Benefits

• Company Bonus Scheme
• Matched pension contributions up to 8.5%
• 26 days annual leave 2 Life Days (and bank holidays)
• Single Private Health Cover
• Complimentary Private Medical
• Income Protection
• Flexible Benefits EV Scheme Money Coach Will Writing Mortgage Advice Dental and Eye Care Schemes.
• Enhanced Family Leave (Maternity Paternity Adoption)
• Wellness Allowance 500
• Employee Assistance Programme
• Discounted Health Assessments
• Volunteering Days
• Matched Funding

We are a Disability Confident Leader which means weve taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.

If you need any assistance or adjustments to this job description or in the application process please contact a member of the talent team at and well be happy to help.

Required Experience:

IC