Workplace Host
Nottingham - UK
Job Summary
Workplace Host
Nottingham
Pareto FM
Full-Time Monday Friday
Pareto FM are looking for a confident energetic and customer-focused Workplace Host to deliver an exceptional front-of-house and workplace experience within a high-profile corporate environment.
This is a key role where youll be the face of the workplace creating a welcoming professional and seamless experience for all visitors clients and colleagues. Youll work closely with the Workplace Management Team to support daily operations while bringing energy organisation and attention to detail to everything you do.
If youre someone who thrives on interaction takes pride in delivering outstanding service and enjoys making a real impact on peoples day wed love to hear from you.
The Role
As a Workplace Host youll take ownership of the customer experience across the workplace ensuring every interaction leaves a positive and lasting impression.
Youll also support wider workplace services helping ensure the environment runs smoothly efficiently and to the highest standards.
What Youll Be Doing
Deliver a five-star front-of-house experience welcoming guests and supporting employees
Act as a key point of contact for all workplace queries ensuring a professional and helpful response
Support the coordination of workplace services and daily operations
Assist the Workplace Management Team in delivering a high-quality consistent service
Build strong relationships with clients visitors and service partners
Proactively identify and resolve issues before they escalate
Support booking systems reservations and workplace coordination activities
Maintain a clean organised and presentable environment at all times
Handle administrative tasks and support reporting where required
Work collaboratively with service partners and internal teams
What Great Looks Like in This Role
Every visitor feels welcomed valued and well-supported
Issues are resolved quickly often before they become problems
The workplace runs smoothly with strong attention to detail
You consistently bring energy positivity and professionalism to the environment
About You
A natural people-person with a customer-first mindset
Confident professional and approachable at all times
Highly organised with strong attention to detail
Able to prioritise tasks and manage a busy workload
Proactive and solution-focused in your approach
A strong team player who supports others when needed
Comfortable using workplace systems IT platforms and booking tools
Skills & Experience
Previous experience in a front-of-house hospitality or workplace environment
Strong customer service experience within a corporate or high-profile setting
Experience using booking systems or resource/reservation platforms (desirable)
Good understanding of workplace or facilities operations (desirable)
Strong IT skills with the ability to learn new systems quickly
Excellent communication skills both written and verbal
Why Join Pareto FM
Be part of a people-focused high-performing workplace team
Work in a professional high-quality corporate environment
Opportunity to develop your skills across workplace experience and facilities
A culture built on energy collaboration and service excellence
Our Approach
At Pareto FM we believe in making every moment matter:
Treat people how youd want to be treated
Take pride in the details
Bring energy and positivity to every interaction
Be proactive and solution-driven
Create experiences that leave a lasting impression
If youre ready to bring energy professionalism and a passion for service into a role where no two days are the same apply today.