Telesales Executive

Telesales Executive

Location: Avonmouth Bristol
Salary: 27279 per annum
Hours: 37.5 hours per week MondayFriday

About Bristol Waste Company

At Bristol Waste Company what we do matters. We keep Bristol and the surrounding areas clean safe and moving. Working in partnership with the council we support the citys sustainability goals while delivering highquality valueformoney services. Our commercial operations are growing and were looking for people who share our values and want to grow with us.

The Role

To generate revenue through effective outbound and inbound sales activity focusing on lowervalue commercial services such as oneoff collections small recurring contracts and adhoc customer requests. The Telesales Executive provides highquality customer service converts enquiries into sales and supports the wider Commercial Team by delivering consistent efficient and customerfocused sales performance.

Key Responsibilities

• Make highvolume outbound sales calls to generate new lowvalue business opportunities and convert leads into paying customers.
• Handle inbound customer calls and online enquiries providing accurate information and converting requests into confirmed sales.
• Build a steady pipeline of smaller opportunities ensuring disciplined follow-up and strong conversion rates.
• Deliver high-quality customer service ensuring each customer receives clear pricing accurate information and a smooth sales experience.
• Maintain accurate and timely records in the CRM system including call notes lead status and conversion outcomes.
• Identify opportunities for upselling or crossselling additional services where appropriate.

What Were Looking For

• Confident communicator with excellent telephone manner and customer service skills.
• Strong sales instincts with the ability to influence and convert customers quickly.
• Ability to manage high call volumes while maintaining quality and professionalism.
• Clear verbal communication active listening skills good organisational and timemanagement skills.
• Understanding of basic sales processes lead handling and pipeline progression.
• Knowledge of pricing principles for small service contracts.
• Familiarity with CRM systems and telephonebased sales tools.
• Understanding of customer needs in small commercial or local business settings.
• Experience in a telesales call centre or customer service environment.
• Experience working in a fastpaced target-driven environment.

Our Benefits

• 25 days annual leave 8 bank holidays
• 5% employer pension contribution
• Free BUPA Health Cash Plan and Employee Assistance Programme
• Onsite physiotherapist and Cycle to Work scheme
• 200 employee referral bonus
• Learning and development opportunities with clear progression routes
• Reward Gateway discounts at 900 retailers
• Employee recognition awards and long service awards

Everyone Belongs

Were proud to be an inclusive employer and welcome applications from people of all backgrounds. We value diversity and ensure fair and equal consideration for all candidates.

How to Apply

Apply as soon as possible and before 23:59 on the closing date. We may close the vacancy early if we receive a high volume of applications. If you havent heard from us within three weeks of the closing date please assume your application has been unsuccessful on this occasion.

Contact:
Talent Acquisition Team

Email:
Phone: 0