Help Desk Tech Support – ME – 1108

Gardiner, ME - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Help Desk Tech Support

We have an opportunity for a Help Desk Technical Support person in the mid-state Maine area. This is anon-site position a contract that will go for a minimum of 1 year. Recent graduates with an A Certification will be considered even without professional experience. This is a terrific first-job opportunity!

Description of Duties

Provide on-site technical support for desktops laptops printers software and other associated hardware connected to a users device.
Provide limited training to the end users for them to achieve minimal performance in computing.
Proactively address customer needs
Provide accurate and complete answers to general use and environment questions in a timely manner.

Required Skill Set

Key Help Desk Tech Support skills:
- Desktop Support
- Windows
- Microsoft Office
- Customer Service
Years of Relevant Experience: 1-3 years of desktop experience or A Certification
Preferred Education: A certification or equivalent education
Ability to perform work requiring lifting up to 50 lbs. and/or physical exertion may be required; this work may require crawling climbing kneeling and the ability to grasp small objects with both hands.

Soft Skills Required

Demonstrate an understanding of customer relationship best practices; demonstrate an understanding of empathy and how to exercise it with a variety of personalities
Strong communication skills; both written and spoken.

For more information or to apply please contact

Help Desk Tech SupportWe have an opportunity for a Help Desk Technical Support person in the mid-state Maine area. This is anon-site position a contract that will go for a minimum of 1 year. Recent graduates with an A Certification will be considered even without professional experience. This is a t...