Officer, Rehabilitation
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
To effectively work all written off accounts to contribute towards increasing the recovery rate.
To rehabilitate customers in arrears in the pre lock-up categories and appropriately action allocated accounts.
To assists with and ensure the normalisation of arrear accounts and within given documented mandate secure outstanding assets
Qualifications :
Type of Qualification: Tertiary qualification
Field of Study: Banking
Experience Required
Operations Control
Operations
3-4 years
Experience in Credit Control environment and knowledge of collection procedure.
Key competencies Required
- Problem solving- Analyse problems thoroughly and proffer solutions.
- Analytical- Ability to Interpret analyse and evaluate data received from multiple sources.
- Sound communication and negotiation skills.
- Customer and service orientated.
- Lending product knowledge
Additional Information :
Behavioural Competencies:
- Checking Things
- Documenting Facts
- Following Procedures
- Interacting with People
- Managing Tasks
- Meeting Timescales
- Producing Output
- Resolving Conflict
- Showing Composure
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Active Listening
- Difficult Calls Management
- Legal Collections
- Legal Compliance
- Product and Services Knowledge
- Recoveries
- Workflow Management
Remote Work :
No
Employment Type :
Full-time
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
