Coupa Content Management (Manage Coupa content) AM

Ready to shape the future of work
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If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

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We are inviting applications for the role of Management Trainee/Assistant Manager -Coupa Content Management (Manage Coupa content)
We are seeking a skilled Coupa Content Management Specialist with strong expertise in Coupa catalog administration and enterprise content management. The ideal candidate will play a critical role in ensuring procurement content is accurate compliant user-friendly and aligned with business requirements. This role requires close collaboration with Procurement Suppliers IT and Compliance teams to manage catalogs optimize content quality and support seamless purchasing experiences within Coupa.
Responsibilities
Coupa Catalog & Procurement Content Management
Create maintain and update Coupa hosted catalogs punchout catalogs and item catalogs in alignment with procurement policies
Perform catalog uploads updates validations and troubleshooting within the Coupa platform
Ensure catalog content accuracy including pricing descriptions unit of measure UNSPSC codes images and supplier details
Manage catalog lifecycle activities such as onboarding new suppliers catalog refreshes deactivations and expirations
Partner with suppliers to resolve catalog issues and enforce data standards
Content Management & Governance
Own and manage procurement-related content such as buyer guides supplier instructions policies and help documentation
Ensure consistency clarity and usability of procurement content across Coupa and supporting systems
Apply content governance standards version control and approval workflows
Review audit and cleanse content periodically to maintain data integrity and compliance
Process Improvement & User Enablement
Identify opportunities to optimize catalog structure searchability and user experience within Coupa
Support end users by resolving content-related issues and answering catalog or procurement queries
Develop and maintain SOPs and training materials related to catalog and content management
Support testing activities for Coupa upgrades enhancements and integrations
Stakeholder Collaboration & Reporting
Collaborate with Procurement Operations Category Managers IT and Compliance teams
Track and report key catalog/content KPIs such as catalog accuracy refresh adherence and error reduction
Support audits by providing documentation and evidence related to procurement content
Qualifications we seek in you!
Minimum qualifications
Academic qualification : Degree in Science/Commerce/Engineering.
Must have sound knowledge of English Good written communication skills.
Strong hands-on experience with Coupa Procurement specifically catalog management
Experience managing hosted catalogs punchout catalogs and supplier content
Solid understanding of content management principles data governance and quality control
Ability to work with large datasets and maintain content accuracy at scale
Preferred qualifications
Experience in Coupa content/catalog management or procurement systems
Experience working in a global procurement environment
Exposure to additional content platforms or procurement tools is a plus
Understanding of compliance audit or SOX requirements related to procurement data

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.