Pega CDH

Trigent Software Private Limited

Job Location:

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Design and implement real-time decisioning strategies using Pega Customer Decision Hub for personalized customer engagement.
Configure Next-Best-Action (NBA) framework decision strategies and arbitration rules.
Develop and manage engagement policies eligibility applicability and suitability rules.
Integrate CDH with external systems (CRM web mobile) using APIs and data pipelines.
Analyze customer data and AI insights to optimize campaigns and decision outcomes.
Troubleshoot decision strategies flows and system performance issues.
Collaborate with cross-functional teams to deliver scalable data-driven marketing solutions.

Design and implement real-time decisioning strategies using Pega Customer Decision Hub for personalized customer engagement. Configure Next-Best-Action (NBA) framework decision strategies and arbitration rules. Develop and manage engagement policies eligibility applicability and suitability rules. ...