SRAP Housing Specialist

Delaware State Housing Authority

Job Location:

Dover, NH - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Description

JOB VACANCY

SRAP HOUSING SPECIALIST

ENTRY LEVEL SALARY: $46644.00 - FULL-TIME

OFFICE LOCATION: Dover DE

OPENING DATE: 04/13/2026 CLOSING DATE: 04/27/2026

Looking for a career with excellent benefits

As part of the DSHA team you will haveimmediate access to health vision and dental insurance vacation and sick leave paid holidays tuition assistance fitness reimbursement retirement plan and more while working to further DSHAs mission of providing safe affordable housing.

SUMMARY

The position is responsible for the State Rental Assistance Program (SRAP) and the 811 Tax Credit Referral System. The role involves communicating with clients case managers and landlords; processing tenancy approvals; tracking violations and occupancy matters; issuing vouchers; conducting briefings; and assisting with re certifications and data entry. This position also prepares documentation for management review handles formal information requests and supports program compliance activities including verifying unit availability coordinating with case and property managers and matching eligible clients to available units to expedite leasing. The incumbent also tracks referrals and vacancies prepares reports for management and HUD and develops process improvements to enhance program efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities duties and skills may be required and assigned as needed.

Reviews and performs statistical analysis and interpretation of collected data relating to policies procedures organization managerial and operational practices; defines and may make recommendations for correcting problems.
Analyzes data gathered and develops solutions or alternative methods of proceeding.
Provides technical program assistance and assists with resolution of related issues andconcerns.
Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations strengthen controls and effectively utilizes resources.
Processes tenancy approvals (RFTAs) promptly and in accordance with Agency partners policy negotiates rent changes issues lease violation consequences while ensuring compliance with program rules and deadlines. Maintains tenant files data and related program records.
Completes SRAP program voucherbriefings.
Completes data entry duties related to annual recertification and new move-ins during busyperiods.

Processes phone calls and email inquiries from applicants participants landlords case managers and the general public serving as a first point of resolution when questions or problems arise.
Prepares documents for release to outside agencies with formal approved requests and releases (example: CLASI).
Manages the 811 Referral System by removing ineligible clients and completing weekly monthly quarterly and annual reports for Housing Management Development and HUD.
Assists with administrative tasks such as copying scanning and mass mailing toparticipants.
Performs other related duties asassigned.

JOB COMPETENCIES

Knowledge of the general operations and procedures of DSHA HUD Federal and State programs and properties.
Ability to orient other employees and to explain organizational policies rules regulations andprocedures.
Knowledge of U.S. Department of Housing and Urban Developments (HUDs) housingprograms
Familiarity with affordable housing policy and programs especially as it relates to the Public Housing programs.
Ability to evaluate issues explain rules and regulations and communicate effectively both orally and in writing.
Knowledge of methods and techniques used in the analysis of managerial and operationalproblems.
Knowledge of the principles practices and theory of administration andmanagement.
Knowledge of statistics and their use as an analytical and evaluativetool.
Knowledge of federal State and local laws regulations and policies as they pertain to the applicable housing program
Knowledge of office practices andprocedures.
Ability to express and present ideas and conclusions clearly concisely andeffectively.
Ability to collect data through interviews andconsultations.
Ability to prepare clear and concise reports.

MINIMUM QUALIFICATIONS

Bachelors Degree in Property Management Business Administration Public Administration or a related field preferred a minimum of one (1) year of experience in administrative tasks document processing data collection and entry with an emphasis on compiling and maintaining information from multiple sources and compliance. An equivalent combination of education and experience may be considered.

THIS POSITION REQUIRES THE SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND SCREENING AND A VALID DRIVERS LICENSE.

BENEFITS

These include up to 15 vacation days and 15 sick day leave accrual up to 13 paid holidays ayear liberal retirement benefitsimmediate accessto paid health short- and long-term disability and life insurance plans and voluntary dental vision and various supplemental benefit options.

APPLICATION PROCEDURES:Applications must be completed by theclosing dateon ourwebsite(Click onAbout UsEmployment Click Here to View All Current OpeningsSelect job Scroll Down & Click Apply Now.) Contact: e-mail:

DSHA IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER.

As an equal opportunity employer DSHA provides an employment environment that supports and encourages the application of all persons without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Please call DSHA at 302.739.4263 or 888.363.8808 with any questions or requests. TTY/ ASCII/ VOICE/VCO users may utilize the Telecommunications Relay Service (TRS) at 800.676.3777.

DIRECT DEPOSIT OF PAY IS A CONDITION OF EMPLOYMENT. FAILURE TO AGREE TO PARTICIPATE IN DIRECT DEPOSIT WILL RESULT IN THE WITHDRAWAL OF OFFER OF EMPLOYMENT. DSHA HAS A LAG PAY SYSTEM.

Required Experience:

DescriptionJOB VACANCYSRAP HOUSING SPECIALISTENTRY LEVEL SALARY: $46644.00 - FULL-TIMEOFFICE LOCATION: Dover DEOPENING DATE: 04/13/2026 CLOSING DATE: 04/27/2026Looking for a career with excellent benefitsAs part of the DSHA team you will haveimmediate access to health vision and dental ins...