Collections Manager Front End Hyderabad
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Job Location:
Secunderabad - India
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Business | Financial Services | ||
Unit | Aditya Birla Housing Finance Limited | ||
Location | |||
Poornata Position Number of the job | Reports to: Poornata Position Number | ||
Poornata Position Title of the job (30 characters max) | Collections Manager | Reports to: Poornata Position Title | Area Collections Manager |
Function | Risk | Reports to: Function | Risk |
Department | Housing Finance-Risk | Reports to: Department | Housing Finance-Risk |
Designation of the Employee | Collections Manager | Designation of the Manager | Area Collections Manager |
Date of writing/updation of JD | 07-Jun-23 |
1) Job Purpose:Write the purpose for which the job exists (in 2-3 lines) (Max 1325 Characters) |
To manage the collections process at a location level (usually a Metro or State Capital) or few Tier 2-3 cities working with non-performing defaulting borrowers to create optimum recovery solutions. To liaise with in-house and external collections teams and to oversee their activities ensuring compliance with all internal policies and relevant regulations. |
2) Dimensions:Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job. | |
Business Workforce Number | |
Unit Workforce Number | |
Function Workforce Number | |
Department Workforce Number | |
Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter |
3) Job Context & Major Challenges:Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section((Max 3975 Characters) |
Organizational Context Key Aspects:
Job Context The Risk & Compliance function carries out monitoring of client wise exposure and portfolio exposure to identify early warning signals of stress and to minimize NPAs. Currently monitoring is done in association with Business Teams as RMG does not have presence at Branch level. It carries out over due loan recovery from defaulting clients in coordination with Business Teams. Key Challenges To enable enhanced business profitability through the effective management of the delinquent portfolio for Housing Finance for the delinquent portfolio in the City / Cities managed To achieve the desired collections efficiencies across products managed Ensure that adequate Collections Intensity of follow up is executed for all Delinquent accounts Continuously review the location portfolio and report Early Stress Accounts / Potential Delinquent customers to RCM / Head Collections & RISK team. Ensure that all Collections Activities are properly documented in the form of Collections Trails Ensure that all Collections Processes & Risk Governance Mandates rolled out are completely adhered to at each location. Negotiate on critical delinquent accounts and obtain repayments to minimize losses. Liaison with Legal / law enforcement agencies for speedy recovery of delinquent/write off cases. Provide feedback on the effectiveness of Collections Strategies formulated and implemented. Coordination with legal team for all collections legal cases. KNOWLEDGE / SKILLS / EXPERIENCE Graduate / Post-Graduate Minimum 6-8 Yrs of experience in related field as Collections Manager / location head. Exposure to Credit and other line function is desirable. Experience in agencies /vendors management. An initiator with very high level of energy. Ability to meticulously plan initiate and implement collections strategies designed by Central/Regional teams. Strong interpersonal skills and good team player. Excellent leadership Analytical Negotiation influencing and communication skills. Market understanding and collections/Fraud techniques. |
4) Key Result Areas:Writethe key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)-Maximum 10 KRAs can be updated | |
Key Result Areas (Max 1325 Characters) | Supporting Actions(Max 1325 Characters) |
Manage the collections process at a Location / City level streamlining operations and working to minimize the costs of default and bad debt |
Coordinate with the legal team and Middle / Senior management in the event of escalated cases to ensure compliance with relevant regulations. |
Liaise with internal and external agencies to drive the collections process in an efficient manner |
Liaise with legal / law enforcement authorities on escalated cases to ensure a speedy recovery process |
5) Job Purpose of Direct Reports:Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) |
NA |
6) Relationships:Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals departments organizations inside and outside of the organization that job is required to interact with in order to deliver the job objectives | ||
Relationship Type (Max 80 Characters) | Frequency | Nature (Max 1325 Characters) |
Internal | ||
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External | ||
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7) Organizational Relationships:Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position. |
Required Experience:
Manager
About Company
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