Manager, Transfer Credit

Position Duties

Articulation and Program Management (65%)

• Organize and facilitate Off-Campus Study transfer workshops ensuring students experience a seamless transition both to and from Off-Campus Study programs.

• Clearly explain current articulation procedures rules and policies to all stakeholders.

• Provide feedback to the Associate Registrar on workflow processes technical challenges training needs and other pertinent topics.

• Maintain consistent communication with articulation partners such as Enrollment Management the Office of Global Programs and faculty members.

• Collaborate with staff in the Office of the Registrar to ensure students receive accurate and consistent information

• Provide support and work closely with the Dean of Transfer Students.

• Accurately interpret apply and communicate transfer information to support students in making informed decisions about their academic pathways (in-person over the phone or by email).

• Must have a keen understanding of how a role functions within the broader team or organizational ecosystem.

Credit Evaluation and Articulation (30%)

• Review student records to determine readiness for transfer articulation ensuring compliance with established policies.

• Manage an active caseload of transfer students recording all interactions to support continuity and ensure high-quality service.

• Collect and analyze data related to transfer students to evaluate the effectiveness of current processes and identify areas for improvement.

Other Duties as Assigned (5%)

Process midterm grades final grades and academic standing

• Perform additional responsibilities as required.

Minimum/Required Qualifications

• Bachelors degree in business administration or a related discipline.

• At least three years of experience in student services or enrollment management within higher education.

• More than three years of experience with student database systems such as Banner SIS Slate or equivalent platforms.

• Extensive experienceover three yearsin evaluating and articulating transfer credits in a college or university setting.

• Exceptional oral and written communication skills with the ability to clearly explain technical information.

• Ability to work well under pressure and with minimal supervision.

• Self-motivated and proactive work ethic.

Working Conditions / Work Schedule

• The primary work location is an on-campus office with regular hours from Monday through Friday 8:30 AM to 4:30 PM.

• Limited hybrid work options may be available.

Decision-Making / Guidelines

This position demands comprehensive knowledge of all Office of the Registrar and Enrollment Management policies and procedures. Frequently used resources include the Banner Student Information System document management systems like Dynamic Forms Slate OCR-based transfer platforms Denisons rules and regulations and various online tools. The decisions made by the Transfer Credit Coordinator have a significant impact on students academic progression and degree completion. It is crucial to ensure that all students receive consistent service and fair transfer credit evaluations through equitable decision-making.